Sophiie vs Hey Jodie
Hey Jodie just answers the phone. Sophiie runs the trades and service business behind it, and it's still more cost effective.
Same 24/7 answering. Sophiie also runs the chatbot on your website, captures web leads and calls them back, then quotes the job, books it in, dispatches the crew and chases the invoice.
Compared against Hey Jodie's published pricing page and site footer, 3 August 2026.
The missed call is not where the money goes.
Hey Jodie picks up when you cannot. So does Sophiie, 24/7, on every plan. The difference is what happens in the next five minutes. A missed call is rarely where the money actually goes: it goes on the quote nobody sent, the job that never made it onto the schedule, and the invoice still sitting unpaid three weeks later. Hey Jodie hands you a message and the work is still yours. Sophiie answers the phone and then does the work. So whether you just want the missed calls picked up, or you want the quotes, the scheduling and the invoices handled as well, Sophiie is the better bet either way.
Feature by feature
Every Hey Jodie value below is taken from the feature list on their own published pricing page, checked on 3 August 2026.
| Capability | Sophiie | Hey Jodie |
|---|---|---|
| Answering the phoneSophiie matches Hey Jodie line for line here. This is the whole of Hey Jodie's product and the first thing Sophiie does. | ||
| Answers calls 24/7 | Included | Included |
| Call recordings and transcripts | Included | Included |
| Books jobs and confirms bookings | Includedevery paid plan | LimitedProfessional and above |
| Call transfers and team routing | Includedevery paid plan | LimitedProfessional and above |
| Lead qualification | Included | Included |
| Call volume included | Included30 to 2,500 calls/mo by plan | Includedunlimited minutes |
| Custom voice cloning | Included | Not available |
| Catching the leads who never callHey Jodie only exists on the phone. Everything in this band is a customer Sophiie captures and Hey Jodie never sees. | ||
| Website chatbot that answers and books jobs | Included | Not available |
| Website lead capture form | Included | Not available |
| Calls new website leads back | Includedoutbound on every paid plan | Not available |
| Handles email and web chat enquiries | Included | Not available |
| Notifications | Includedemail and text | Limitedemail only |
| Outbound calling and reactivation | Included | Not available |
| Turning the call into paid workHey Jodie's published feature list stops at the phone call. This entire band is the gap. | ||
| Job management software | Includedbuilt in, not a bolt-on | Not available |
| Quotes sent and followed up | Included | Not available |
| Invoices raised and chased | Included | Not available |
| Customer CRM and contact history | Included | Not available |
| Job scheduling and dispatch | Included | Not available |
| Mobile app for the crew in the field | Included | Limitedcall management only |
| Multi-location management | Included | Not available |
| The tools you already runHey Jodie's integrations page names two CRMs, Rex and GoHighLevel. Everything else has to go through Zapier, which its own plan table holds back for the top tier. | ||
| Google Calendar | Includedbooks against live availability | Not available |
| Outlook Calendar | Includedchecks and books availability | Not available |
| Xero | Includedinvoices raised on job close | Not available |
| QuickBooks | Includedcustomers and invoices synced | Not available |
| ServiceM8 | Includedcalls become jobs | Not available |
| simPRO | Includedcalls become jobs | Not available |
| Gmail | Includedfollow-ups from your inbox | Not available |
| Outlook inbox | Includedconfirmations and quotes | Not available |
| SMS to customers | Includedbuilt in, nothing to connect | Limitedalerts you, not them |
| Zapier | Includedevery paid plan | Limitedtop tier only |
| Webhooks | Includedany endpoint you like | LimitedEnterprise only |
| Platform and supportWhat you can build on, and who picks up when you need a hand. | ||
| Full API access | Includedevery paid plan | LimitedEnterprise only |
| Train the AI on your processes | Included | Included |
| Priority support | Includedevery paid plan | Limitedtop tier only |
Why choose Sophiie
Four reasons, each one already proven in the table above rather than asserted here.
Every trade
She is set up for your trade, not adapted to it
Plumbers, sparkies, HVAC techs, landscapers and the rest each get Sophiie trained on their own services, rates and after-hours rules. Your trade changes what Sophiie says and what she books. It does not change how much of the job she can carry.
34 of 34
You get the receptionist and the office
Sophiie answers 24/7, records and transcribes, qualifies the lead and books the job, exactly as Hey Jodie does. Then she quotes the work, schedules it, dispatches the crew, raises the invoice and chases it. Of the 34 capabilities compared above, Sophiie has all 34. Hey Jodie fully has 5.
Beyond the phone
The leads who never ring still get caught
A chatbot on your website answers questions and books jobs, a webform captures the rest, and Sophiie calls those leads back. Hey Jodie lives on the phone line only, so a customer who fills in your website form at 9pm is a customer it never sees.
11 tools
She fits the software you already run
Xero, QuickBooks, Google Calendar, Outlook, ServiceM8, simPRO, Gmail, SMS, Zapier and webhooks, on every paid plan. Hey Jodie's integrations page names two CRMs, and its own plan table holds Zapier back for the top tier.
Their scorecard, with our real numbers
Hey Jodie publishes a side-by-side scorecard about us, filled in from third-party blogs rather than from anything Sophiie has ever said. Here is the same scorecard with our published figures in it.
| Detail | Sophiie | Hey Jodie |
|---|---|---|
| Free trial | 14 days, plus a permanently free plan | 7 days, no card needed |
| Contract terms | Cancel any time | Cancel any time, monthly rolling |
| Third-party reviews | 4.8 from 60 reviews | 4.82 from 56 reviews |
| Setup time | Live in 10 minutes, forward your number | 10 minutes, forward your number |
| Australian focus | Yes, AU based with an Australian-accented AI | Yes, AU pricing and AU customers |
Hey Jodie's column is taken from its own pricing page and its published Sophiie comparison, checked on 3 August 2026. Sophiie's column is our own published pricing and terms.
How to switch from Hey Jodie to Sophiie
You do not have to cancel anything to try her. Sophiie runs alongside whatever you have until the day you decide she is doing the job better.
Start on the free plan
No card, no countdown and no setup fee. You get the job management platform straight away, so you can look around properly before a single call is diverted.
Tell Sophiie how you work
Add your services, your rates, your hours and what you want said after hours. Import your existing customers so the history comes with you.
Connect your calendar and accounting
Google Calendar or Outlook, and Xero or QuickBooks. Bookings land in the diary you already keep and invoices land in the books you already run.
Send the calls across
Point the number Hey Jodie answers at Sophiie. Keep your number, keep your voicemail, and run the two side by side for as long as you want the comfort of it.
Turn the old one off
Once the bookings, quotes and invoices are landing on their own, stop your Hey Jodie subscription. Most teams are live the same day they sign up.
Check your own notice period with Hey Jodie before you cancel. We cannot see the terms you signed.
Common questions
Everything after the call. A receptionist hands you a message and the work is still yours. Sophiie turns the call into a quote, books it into the schedule, dispatches the right person, raises the invoice and follows up when it is not paid.
Most businesses are taking calls through Sophiie the same day. You forward your number, we walk you through onboarding, and you can leave your existing service running alongside for a week if you want to compare them properly before you cancel anything.
Sources
- Hey Jodie pricing pagechecked 3 August 2026
- Hey Jodie site footer (company details)checked 3 August 2026
- Hey Jodie's own Sophiie comparison pagechecked 3 August 2026
Ready to automate your back office?
Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.