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Never miss a call again, even outside of business hours. Sophiie’s AI answers inquiries 24/7, qualifying each potential job with smart, trade-specific questions, and instantly captures every opportunity across New Zealand.
Sophiie auto-books the appointments for all your service calls and construction projects, placing them directly onto your team's digital calendar. The system sends immediate branded confirmations and proactive reminders, which reduce client no-shows, and significantly increase your NZ technicians' daily productivity.
Every inbound inquiry is precisely filtered. Sophiie will instantly transfer the conversation to the optimal team member, technician, or manager even routing critical urgent calls to designated on-call staff set up within your central dashboard.
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Keep all your communications in one place for a comprehensive digital audit trail. All received calls, client emails, and text messages are logged within the specific job file. Your NZ business team gains full context on every service history and ongoing project, ensuring customers stay fully informed 24/7.
Built for New Zealand's fast-moving trade industries, Sophiie AI handles high call volumes, communications, and seamless job transfers for local Plumbers, Electricians, and HVAC contractors.
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Supporting high-volume trade businesses from Auckland to Hamilton and Tauranga with AI call answering, automated scheduling, and seamless job transfers designed for local NZ tradies and operators.
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From Christchurch to Dunedin and Queenstown, we help trade businesses across the South Island manage calls, bookings, and client updates with ease during peak hours or after-hours demand.
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Supporting trade businesses from the Capital (Wellington) across the Central Plateau. Sophiie captures every enquiry and transfers jobs automatically, keeping schedules full and customers informed throughout the region.
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From small towns to major commercial centers, Sophiie helps all NZ trade businesses streamline call transfers and bookings with AI scheduling that can handle any volume, ensuring no job is ever missed, regardless of location.
I've been using Sophiie AI since January 2025, and I am beyond impressed with its capabilities. The call quality, the intelligence, and the way Sophiie understands and responds are simply top-notch. It has significantly streamlined my workflow, handling calls with precision and professionalism.
Finance Corp
Sophiie has been an absolute game-changer for our pest control business! For the past month, this digital assistant has seamlessly integrated into our call handling process, ensuring we never miss a potential customer. Before Sophiie, we struggled to keep up with incoming calls, especially during peak seasons
Your Local Termite and Pest Control
Great product, super handy if you're a busy small business owner like me, not only are calls answered but the clients name and needs are listed so when you finish your task you can contact the client back with everything they need to progress forward. Cost Effective, no sick days, no holidays 24/7 answering your calls. Sophiie is a must for any small business!!
Keast Blinds
Mechanic
Accountant
Electrician
Painter
Plumber
Builder
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Get clarity on the features and implementation of Sophiie AI for your NZ trade company.
No, you keep your existing NZ business number. You simply route or forward calls to Sophiie by time of day or based on call conditions, so customers dial the same line.
Sophiie does a warm transfer. Offer a call-back option or direct escalation to your team during your support hours. This ensures urgent NZ trade calls (like emergency plumbing or electrical issues) are transferred to a human when necessary.
Sophiie connects to your calendar and sends branded confirmations with reminders that reduce no-shows.
Yes. Use trade business prompts so you capture the right details the first time whether it’s specific information about a heat pump fault, electrical job scope, or a quote request for a major NZ project.
Yes. Sophiie maintains robust security standards and ensures all client data and call transcripts are handled privately, giving you full audit control over your sensitive business information and call records.
Yes. Sophiie is built to handle volume. The system can handle up to 10,000 concurrent calls so your lines do not clog during peak periods, storm emergencies, or busy construction cycles.
Sophiie is the AI Office Manager for New Zealand trade businesses. It allows plumbers, electricians, and HVAC contractors to dedicate their time to skilled work while the system automates every step of their administration, ensuring smooth, efficient operations from start to finish.
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