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Never miss a call again, even outside of business hours. Sophiie's intelligent AI fields all client inquiries 24 hours a day, qualifying potential work with trade-smart prompts to instantly secure every incoming job opportunity for your AU trade business.
Sophiie auto-books the appointments for all scheduled maintenance and installation projects directly onto your crew's calendars. This streamlined process sends instant confirmations and reminders, eliminating administrative back-and-forth, reducing no-shows, and boosting the efficiency of your AU technicians.
Every inbound call is expertly filtered. Based on the customer's stated needs, Sophiie immediately transfers the conversation to the optimal team member, technician, or manager.
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Keep all your communications in one place for a comprehensive digital audit trail. Every received call, client email, and text message is recorded and stored within the specific job file. Your AU trade team gains full context on every service history and ongoing project, ensuring customers stay fully informed 24/7.
Engineered for Australia’s busiest trade sectors, Sophiie AI ensures your local plumbing, electrical, and HVAC business manages client calls and job transfers reliably.
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Supporting high-density trade business from Sydney to Newcastle and Wollongong with AI call answering, automated scheduling, and instant emergency transfers.
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From Melbourne to Geelong and regional centres, we help trade businesses manage calls, complex project bookings, and client updates with ease during peak season and high-growth periods across Victoria.
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Supporting high-demand markets from Brisbane to Cairns and the Northern Territory (NT). Sophiie captures every trade enquiry and transfers jobs automatically, keeping HVAC and plumbing schedules full and customers informed in high-heat areas.
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From Perth to Adelaide and across regional Australia, Sophiie helps all service providers streamline call transfers and bookings with AI scheduling that can handle any volume, ensuring no electrical or mechanical job is ever missed, regardless of location.
I've been using Sophiie AI since January 2025, and I am beyond impressed with its capabilities. The call quality, the intelligence, and the way Sophiie understands and responds are simply top-notch. It has significantly streamlined my workflow, handling calls with precision and professionalism.
Finance Corp
Sophiie has been an absolute game-changer for our pest control business! For the past month, this digital assistant has seamlessly integrated into our call handling process, ensuring we never miss a potential customer. Before Sophiie, we struggled to keep up with incoming calls, especially during peak seasons
Your Local Termite and Pest Control
Great product, super handy if you're a busy small business owner like me, not only are calls answered but the clients name and needs are listed so when you finish your task you can contact the client back with everything they need to progress forward. Cost Effective, no sick days, no holidays 24/7 answering your calls. Sophiie is a must for any small business!!
Keast Blinds
Mechanic
Accountant
Electrician
Painter
Plumber
Builder
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Your essential guide to setting up and integrating Sophiie AI with your job management processes.
No, you keep your existing AU business number. You simply route or forward calls to Sophiie by time of day or based on call conditions, so customers dial the same line.
Sophiie does a warm transfer. Offer a call-back option or direct escalation to your team during your support hours. This ensures urgent AU trade calls (like emergency plumbing or electrical issues) are transferred to a human when necessary.
Sophiie connects to your calendar and sends branded confirmations with reminders that reduce no-shows.
Yes. Use trade business prompts so you capture the right details the first time whether it’s specific information about a heat pump fault, electrical job scope, or a quote request for a major AU project.
Yes. Sophiie maintains robust security standards and ensures all client data and call transcripts are handled privately, giving you full audit control over your sensitive business information and call records.
Yes. Sophiie is built to handle volume. The system can handle up to 10,000 concurrent calls so your lines do not clog during peak periods, storm emergencies, or busy construction cycles.
End the admin chaos. Sophiie provides reliable AI support for AU electrical, plumbing, and HVAC contractors. It ensures every lead is captured and every job detail is meticulously managed, freeing your team to maintain peak operational efficiency without manual oversight.
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