AI CHATBOT

Every visitor greeted. Every enquiry captured.

Sophiie's chatbot talks to your website visitors the moment they land, answers their questions, captures the enquiry, and turns the conversation into a booked job before they click away to a competitor.

Find out more
Inquiries
SCSarah ChenCallBooked in for 1pm today.4h
EDEmma DaviesSMSConstant drip, even when it's off.6h
RPRaj PatelEmailFollowing up on last week's email.8h
SCSarah ChenWeb formWebsite form: bathroom vanity swap.2d
TBTom BradleyQuotingHow much for a hot water system?4dHow much for a hot water system replacement?Happy to help with that. Pricing depends on the unit - can I grab a few details? Is your current system gas, electric or solar?Create and send Tom a quoteCreate and send Tom a quote · Follow up with Tom
24/7
Answers while you're on the tools
100%
Of chats captured in Sophiie
3
Steps: answered, captured, booked
0
Visitors left waiting for a reply

They ask. Sophiie answers. Your website, finally talking back.

Most websites make the customer do the work: find the number, fill the form, wait. Sophiie's chatbot starts the conversation, answers the questions, and walks the visitor all the way to a booking.

ALWAYS ON

Answers the moment they ask

Someone's on your site at 10pm with a job in mind. Instead of a dead contact form, they get a real conversation: questions answered, details taken, job moving. Your competitors' websites just sit there.

Mary Johnston

Thanks for the details. It sounds like the switchboard needs an inspection. Would you like to book a time now?

Yes, that would be great.

Perfect. What days and times suit you best?

Tomorrow morning, if possible.

EVERY ENQUIRY

Captured, with the details

Every chat is captured into Sophiie with the job, the address, the photos: everything you need to quote or book. No enquiry slips past because you were up a ladder when it came in.

New lead
New lead[Customer name]
JobSwitchboard upgrade
CapturedAddress, photos, timing
New chat enquiry
Summary

Website visitor asked about a switchboard upgrade. Details captured and the enquiry is in Sophiie.

CHAT TO BOOKING

The conversation ends in a booked job

The chatbot doesn't stop at "someone will get back to you." It checks availability and books the job right there in the chat: hard, tentative, or a booking window, using the same rules as the rest of your calendar.

Chat answeredVisitor greeted instantly
Details capturedJob, address, photos
Job bookedThursday, 3:00 PM
KNOWS YOUR BUSINESS

Real answers about your services and areas

Trained on your business, the chatbot answers the questions visitors actually ask: what you do, where you work, what happens next. They hear more before they ever think about leaving your site.

What visitors ask
Do you do switchboard upgrades?
Answered
Do you cover Southport?
Answered
What happens after I book?
Answered
NEVER LOST

Didn't book? Speed to Lead follows up

Some visitors chat and drift off before booking. Their enquiry still lands in Sophiie, and Speed to Lead follows them up by text or call, so a wandering visitor still turns into a job.

[Customer name]Lead · Website chatFollow-up sent
Status

Chatted, didn't book, followed up by text

Details

Job and suburb captured in the chat

Next

Awaiting reply, reminder set

AI ChatbotWebsite ChatLead CaptureAI BookingSpeed to LeadCustomer CRM24/7 CoverageTrained On Your Business

What changes

What changes with the chatbot on your site

  • Fewer bounced visitorsPeople stay when someone's talking to them, and leave when nobody is.
  • Enquiries at any hourNight, weekend, smoko: the chat is answered the moment it starts.
  • Bookings without a phone callCustomers who hate calling still end up booked in your calendar.
  • Every chat in one placeChats, details and follow-up status all land in Sophiie.

Chatbot FAQs

It's trained on your business: your services, your service areas, how you work and what happens next. Visitors get real answers, not a menu of buttons.

Ready to stop losing the visitors you already won?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.

Book a demo