The AI Operating System for Electricians

Back office help for electrical contractors

Each page below looks at one part of the back office Sophiie runs for electricians, so your team can stay on site. Start with whichever admin costs you most, whether that's missed fault calls or unpaid invoices.

For urgent faults and routine installs that need slots around site access and real availability, electrical appointment scheduling explains how Sophiie books them.

Visitors comparing an EV charger or switchboard upgrade on your website can get an answer from an electrical chatbot that captures their details too.

A customer chasing an update by phone or email should always know what happens next, which is the focus of electrical customer support.

An electrical email responder reads inbox threads and drafts replies from your knowledge base, keeping each job conversation organised for the team.

Where a bill mixes call-out fees with staged switchboard work, electrical invoicing shows how it syncs to Xero and gets followed up.

Power fault and switchboard upgrade enquiries cost money to win, so electrical marketing is about capturing and following them up before interest fades.

While you're up a ladder or in a roof space, electrical phone answering means Sophiie takes the call and passes you the details.

Once the scope and quantities are clear, electrical quoting turns your pricing into a branded quote and tracks follow-up through to accepted work.

Beyond the call itself, an electrical receptionist handles messages and next-step bookings while keeping each customer's details in one place.

Customer SMS threads sit in one inbox with electrical text messaging, so Sophiie can help draft replies while your team stays on site.

With electrical asset tracking, equipment reminders and site photos for each job are recorded and kept beside the schedule.

When a property manager or landlord rings again, an electrical CRM shows your team what happened last time and what needs to happen next.

Pricing faults and upgrade work usually starts with an estimate, and electrical estimating covers drafting it in your wording and following it up sooner.

Each enquiry, from a tripping safety switch to a ceiling fan install, gets an organised record with status and notes in electrical job management.

Fault calls and smoke alarm compliance work can go in as pending or confirmed bookings under your rules with smart scheduling for electrical jobs.