AI EMAIL RESPONDER

Your inbox, answered.

Sophiie reads every email, filters what matters from the junk, and replies in minutes: fast, friendly answers from your knowledge base, with the right attachments, written like magic.

Find out more
Inquiries
SCSarah ChenCallBooked in for 1pm today.4h
EDEmma DaviesSMSConstant drip, even when it's off.6h
RPRaj PatelQuotingFollowing up on last week's email.8hTo raj.patel@gmail.com · Re: Bathroom quoteHi Raj, Thanks for the nudge, I've got the revised scope from the site visit: two amenities blocks, accessible fit-out to the ground floor, and the upgraded tapware spec you asked for. I'll have a formal quote drafted and sent across to you today. Kind regards, The teamCreate and send Raj a quoteCreate and send Raj a quote · Find a time and create the job card
SCSarah ChenWeb formWebsite form: bathroom vanity swap.2d
TBTom BradleyChatbotHow much for a hot water system?4d
100%
Of emails read and sorted
24/7
Replies go out around the clock
1
Inbox that finally runs itself
0
Emails lost in the pile

Read. Sorted. Answered. An inbox that runs itself.

Every email gets read, the junk gets filtered, and the ones that matter get a fast, professional reply built from your own knowledge base, with the right attachments along for the ride.

FAST AND FRIENDLY

Answered in minutes, not days

That quote request sitting in your inbox until 9pm? Gone. Sophiie reads, understands, and replies to emails in minutes: warm, professional responses while the customer is still interested and before they've emailed your competitor.

KNOWLEDGE BASE REPLIES

Real answers, straight from your business

Sophiie replies from your knowledge base: your services, your pricing guidance, your service areas, your policies. Customers get a proper answer first time, not a holding pattern.

Answered from your knowledge base
Do you install EV chargers?
Answered
Do you cover the northside?
Answered
What's your warranty?
Answered
ATTACHMENT LIBRARIES

The right attachment, every time

Price lists, brochures, capability statements, terms, compliance certificates. Sophiie keeps your attachment library organised and includes the right file with the right reply, automatically.

Price list attachedQuote request reply
Brochure attachedNew enquiry reply
Terms attachedBooking confirmation
WRITTEN LIKE MAGIC

Sounds like you, never like a robot

Every reply reads like you wrote it on your best day: friendly, clear, professional, and in your voice. Customers can't tell it took no time at all, they just notice how quick and helpful you are.

Your toneFriendly, no fluff

G'day Mary, thanks for reaching out! Happy to help with the switchboard.

Clear next stepsEvery reply

I've attached the price list. Want me to book a time for a look this week?

INBOX TRIAGE

Important up top, junk out of the way

Sophiie sorts the inbox before you ever see it: real enquiries and urgent jobs surface to the top and get answered first, while spam and promo noise gets filtered out of your way.

Quote requestKnowledge base match
Urgent enquiryKnowledge base match
Inbox
Mary Johnston

Quote for a switchboard upgrade?

Tool Depot Deals

50% off ends tonight! Don't miss out

Manning Property Group

No hot water at the rental, urgent

AI Email ResponderFast RepliesKnowledge BaseAttachment LibraryInbox TriageSpam FilteringGmailOutlook

What changes

What changes when Sophiie runs the inbox

  • Quote requests answered firstThe emails worth money get replies while the customer is still keen.
  • An inbox that's already sortedOpen it and see what matters. The junk never makes it to the top.
  • No 9pm email catch-upThe replies went out during the day, while you were on the tools.
  • Professional every timeEvery reply is friendly, complete, and has the right attachment.

Email Responder FAQs

In minutes. Sophiie reads and understands the email, writes the reply from your knowledge base, attaches what's needed, and gets it out while the enquiry is still warm.

Ready to stop dreading the inbox?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.

Book a demo