Speak to Sophiie
A live demo call from Sophiie. Two minutes, no sales pitch.

HVAC
Sophiie responds instantly to urgent breakdown calls, automates scheduling, and captures more high-value install and service jobs, so your team can stay on the tools.
“Sophiie has been a game changer to our business. During our really busy times previously we would miss 95% of our calls. This year not a single call was missed. Numerous bookings were secured from following up Sophiie's messages. Staff are so much happier as we no longer hear the phone constantly ringing. Best money we have spent.”
Sophiie answers calls and enquiries, qualifies jobs, schedules technicians, and keeps every customer message in one place. Fewer admin hours. More billable jobs. Happier customers.
Call handling
Answers 24/7, separates urgent breakdowns from routine servicing, and qualifies each job before it's booked.
Scheduling
Assigns the right technician and books installs and service calls into a clash-free calendar.
Your crew
Quotes & invoices
Quotes new installs, invoices completed jobs, and chases outstanding payments automatically.
Messaging
Sends arrival windows and ETAs, service reminders, and handles routine questions on chat.
A live demo call from Sophiie. Two minutes, no sales pitch.
Services & features
34 services
An HVAC website chatbot that answers service, maintenance, and install FAQs, collects system details, books suitable appointments, and stores every enquiry in Sophiie.
Learn more about AI Chatbot for HVACSophiie helps hvac manage email enquiries, draft replies from approved knowledge, ask for missing details, and keep threads organised.
Learn more about AI Email Responder for HVACCreate branded HVAC invoices, add GST and line items, sync to Xero, track payment status, and send overdue reminders with Sophiie.
Learn more about AI Invoicing for HVACSophiie answers HVAC calls 24/7, captures system type, indoor and outdoor unit access, symptoms, suburb, and preferred service window, books suitable jobs, and sends summaries, transcripts, and recordings.
Learn more about AI Phone Answering for HVACCreate branded HVAC quotes from your service list, captured scope, pricing, GST, and terms, then follow up and convert accepted work.
Learn more about AI Quoting for HVACManage HVAC customer texts in Sophiie, draft replies, send confirmations and reminders, and keep SMS history with each customer.
Learn more about AI Text Messaging for HVACCommercial HVAC field service software for AI answering, scheduling, CRM, job notes, reminders, and invoicing.
Learn more about Commercial HVAC Field Service SoftwareKeep HVAC customers, job history, notes, calls, emails, texts, reminders, and upcoming work in one searchable Sophiie CRM profile.
Learn more about Customer CRM for HVACAn HVAC AI agent that answers calls, qualifies heating and cooling requests, books jobs, routes urgent work, and logs every customer interaction.
Learn more about HVAC AI AgentUse Sophiie to keep HVAC invoices, payment reminders, job records, and Xero invoice sync organised around service, repair, and install work.
Learn more about HVAC Accounting SoftwareAnswer HVAC calls 24/7, capture service details, qualify urgency, route after-hours requests, book appointments, and send summaries.
Learn more about HVAC Answering ServiceGenerate HVAC invoices, send billing updates, sync invoice data to Xero, track payment status, and automate overdue reminders.
Learn more about HVAC Billing SoftwareBook HVAC service calls, maintenance visits, quote appointments, installs, callbacks, and reschedules with calendar-aware Sophiie workflows.
Learn more about HVAC Booking SoftwareRun HVAC calls, bookings, CRM, dispatch, job tracking, quotes, invoices, reminders, and customer communication in one Sophiie workflow.
Learn more about HVAC Business SoftwareKeep HVAC customer details, system notes, job history, calls, messages, quotes, invoices, reminders, and maintenance follow-ups in one CRM.
Learn more about HVAC CRMSupport HVAC contractors with call answering, job qualification, scheduling, dispatch, quotes, invoices, CRM history, and follow-up.
Learn more about HVAC Contractor SoftwareDispatch HVAC work with call triage, smart transfers, technician assignment, schedule context, callbacks, and customer updates.
Learn more about HVAC Dispatch SoftwareCapture HVAC estimate requests, site details, photos, quote appointments, service lists, branded quotes, and follow-up in Sophiie.
Learn more about HVAC Estimating SoftwareSupport HVAC field service with job scheduling, technician assignments, mobile job notes, customer history, status updates, quotes, and invoices.
Learn more about HVAC Field Service SoftwareOrganise HVAC parts requests, job material notes, photos, supplier follow-ups, quote handoffs, and customer updates around your existing stock process.
Learn more about HVAC Inventory Management SoftwareCreate HVAC invoices from the mobile workflow, use voice invoicing, sync with Xero, track status, and send payment reminders.
Learn more about HVAC Invoice AppCreate branded HVAC invoices, sync invoice data to Xero, track payments, use voice invoicing, and automate overdue reminders.
Learn more about HVAC Invoice SoftwareOrganise HVAC job notes, labour and material line items, quote scope, invoice records, and follow-up so costing reviews start from cleaner data.
Learn more about HVAC Job Costing SoftwareOrganise HVAC load calculation requests, site assessment bookings, building details, estimator notes, report follow-up, and proposal handoff.
Learn more about HVAC Load Calculation SoftwareManage HVAC calls, bookings, dispatch, CRM, field jobs, quotes, invoices, reminders, and customer communication from Sophiie.
Learn more about HVAC Management SoftwareCoordinate HVAC install projects with customer communication, site notes, staged bookings, task reminders, quotes, invoices, and job history.
Learn more about HVAC Project Management SoftwareCreate HVAC proposals from saved services, quote options, site notes, customer details, branded terms, approval tracking, and follow-up.
Learn more about HVAC Proposal SoftwareSchedule HVAC service calls, maintenance, installs, quote visits, callbacks, technician assignments, customer reminders, and reschedules.
Learn more about HVAC Scheduling SoftwareSophiie gives HVAC service teams an AI front office for breakdown calls, booking, job records, customer notes, invoicing, and follow-up.
Learn more about HVAC Service SoftwareUse Sophiie as HVAC software for the daily admin: phone answering, job scheduling, CRM notes, reminders, invoices, and Xero sync.
Learn more about HVAC SoftwareSophiie is an HVAC virtual receptionist that answers calls 24/7, captures job details, books appointments, sends summaries, and filters spam.
Learn more about HVAC Virtual ReceptionistSophiie helps HVAC teams turn calls into clear work orders with job details, schedules, assigned staff, status updates, notes, photos, and invoices.
Learn more about HVAC Work Order SoftwareTrack HVAC jobs, status, schedules, staff assignments, notes, photos, reminders, and customer updates in Sophiie.
Learn more about Jobs Manager for HVACSophiie checks calendars, applies booking rules, assigns the right technician, and manages HVAC appointments, reschedules, and reminders.
Learn more about Smart Scheduling for HVACEach of these pages takes one part of your HVAC back office, from the no-cooling call and the install quote to technician scheduling and chasing payments. Pick the one that matches the admin eating into your week.
Sophiie's HVAC chatbot can tell a service enquiry from an install quote and collect system details before the job is booked or flagged.
Inbox threads about service requests and install enquiries get draft replies from your knowledge base with the HVAC email responder.
Invoices that carry call-out fees and diagnostic labour are what HVAC invoicing helps create, with Xero sync and overdue follow-up.
While you're driving or on site, HVAC phone answering captures the system type and symptoms, then books or flags the job by your rules.
Your SMS threads sit in one inbox with HVAC text messaging, and Sophiie helps draft replies while your techs stay on site.
Restaurant breakdowns and rescheduled maintenance visits are the focus of commercial HVAC field service software, which keeps equipment notes on the job record.
The trouble often starts before the ledger, with missed install extras and late invoices, which is why HVAC accounting centres on the job-to-invoice step.
Asking about urgency and access before a slot gets picked is the idea behind HVAC booking.
Today's breakdown can become next season's maintenance call, so a crm for HVAC jobs keeps system notes and job history together.
Deciding between a junior tech and a specialist is still your call, and HVAC dispatch is about giving that decision better context.
Where the estimate depends on access and equipment choices, HVAC estimating covers capturing the request and booking a time to quote on site.
Part notes and supplier checks can get lost between calls and inboxes, so HVAC inventory management keeps materials conversations attached to the job.
Callers with a unit that's failed get a professional answer from a virtual receptionist for HVAC jobs, with the details your office needs captured.
A split-system fault or a ducted maintenance request becomes an organised job record with status and notes through HVAC job management.
For summer breakdowns and maintenance runs, HVAC smart scheduling applies your assignment rules and creates pending or confirmed bookings.
Whichever trade you're in, learn more about Sophiie's AI receptionist for tradies.
“Have recently started using Sophiie as we are a small business without a full time receptionist. The onboarding process was seamless and within the first day we captured calls after hours that more than paid for the cost of Sophiie. Would highly recommend to anyone looking to have better control of their incoming calls”
Yes. Sophiie syncs with Google Calendar, Outlook, and ServiceM8. Availability is checked to avoid double-bookings or clashes, and HVAC jobs can be assigned directly to the right technician.
Yes. Use Zapier or API to push contacts, deals, and activities to your existing CRM. Field names can be mapped during setup to ensure data consistency.
We offer simple, transparent plans with monthly billing. Pricing scales by seats and usage so solo HVAC technicians, growing air conditioning companies, and multi-crew contractors only pay for what you need.
Yes. AI phone answering runs all day and night with emergency routing to on-call staff, plus transcripts and recordings are stored for audit and compliance.
Sign up, connect your existing calendar and Xero, add your HVAC services and rates, import client contacts, and then switch on AI phone answering and booking. Most teams go live the same day, and we provide comprehensive in-app guidance for setup.
Yes. Sophiie checks your free time and writes bookings to your calendar (Google Calendar/Outlook), keeping your HVAC scheduling accurate, and Zapier integration can support other data synchronisation.
Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.