BOOKINGS & SCHEDULING

Every booking taken. Every job scheduled.

Sophiie takes bookings on the phone, through Phone Scribe, in the website chat and from your lead forms, drops them straight into the tools you already use, and schedules your whole team's week in seconds.

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4
Booking channels: phone, Phone Scribe, chat, forms
24/7
Bookings taken around the clock
0
Double-handling, straight into your tools
3
Ways to book: hard, tentative, windows

Booked in. Routed out. From enquiry to on-site, automatically.

Every conversation Sophiie has can end in a booking, and every booking lands in your calendar, gets the right person assigned, and slots into the best route for the day.

EVERY CHANNEL

Bookings from every conversation

Phone call, Phone Scribe, website chat or lead form: however the customer reaches you, Sophiie captures the job and books it in on the spot. No call-backs, no "I'll check the diary", no lost lead.

New lead
Customer[Customer name]
ChannelWebsite chat
BookedThursday, 3:00 PM
New booking
Summary

Booked from the website chat. Job details captured, customer confirmed for Thursday afternoon.

YOUR TOOLS

Straight into the calendar you already use

No new system to learn. Sophiie connects to Google Calendar, Microsoft 365, ServiceM8 and Simpro, so bookings land directly in your job management or your calendar, the way your business already runs.

Google CalendarConnected
Microsoft 365Connected
ServiceM8Connected
SimproConnected
SMART SCHEDULER

Your whole week, scheduled in seconds

The Smart Scheduler plans the routes and puts the right person on the right job: the whole team's week laid out in seconds, not a Sunday night of shuffling the whiteboard.

SecondsTo schedule the week
TeamRight person, right job
RoutesPlanned to cut drive time
The weekFilled tight, no gaps
YOUR RULES

Book it your way: hard, tentative, or windows

You decide how much control Sophiie has. Let her book straight into your availability, hold slots for your confirmation, or book time windows that the Smart Scheduler turns into the best route on the day.

Hard bookingStraight in

Sophiie books the job directly into your calendar availability.

Tentative bookingYou confirm

Sophiie holds the slot and the job's yours to confirm.

Booking window9–12 or 12–5

Sophiie books a window, and the Smart Scheduler places the best route within it.

AI BookingSmart SchedulerGoogle CalendarMicrosoft 365ServiceM8SimproBooking WindowsRoute Planning

What changes

What changes with Sophiie on the calendar

  • No calendar tennisJobs get booked in the first conversation, not after three call-backs.
  • Right person, right jobThe Smart Scheduler matches the job to the team member who should take it.
  • A tight, full weekRoutes planned and gaps filled: less windscreen time, more tool time.
  • Your tools, your workflowEverything lands in the calendar and job management you already run.

Bookings and Scheduling FAQs

Everywhere a customer talks to you: phone calls Sophiie answers, calls you answer with Phone Scribe listening, the website chatbot, and your lead forms. Every channel can end in a booked job.

Ready to fill your week without the phone tennis?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.

Book a demo