- Sarah M.Quote for a bathroom reno?
- Dave K.Hot water system leaking
- Priya R.Can you come Thursday?
When email goes down
Stop sending emails.
Start answering customers.
Inboxes go down. When yours does, every quote request, booking and "can you come today?" sits undelivered. Your customers will not wait for it to come back.
The same morning, two ways
An inbox is a single point of failure. When it goes down, so does your front door.
- CallHot water system leaking, booked 10:30am today
- SMSBathroom reno quote, site visit requested
- CallThursday job confirmed, details sent to you
Illustrative example.
Keep the front door open
Your customers don't email. They call.
Sophiie is the AI office manager that answers every call, text and chat for your business, whatever your inbox is doing.
- Every call answered, 24/7Sophiie picks up on your business number, captures the job details and books it in, day or night.
- Texts and web chat replied to instantlyCustomers get an answer in seconds, not whenever someone next opens an inbox.
- Not tied to your inboxCalls and texts reach Sophiie on your number, not through your mail provider, so an email outage does not stop enquiries coming in.
- One place for every enquiryCalls, texts, chats and emails land together in the Sophiie app, with the details already written up.
- Your customers' preferred channelMost people with a burst pipe pick up the phone. Sophiie makes sure someone always answers.
- Live in a dayForward your number, tell Sophiie about your business, and the next enquiry is handled for you.
Don't let the next outage cost you a job.
Sophiie answers, books, quotes and follows up on every call and text, so your business stays open when email doesn't.