Can it ask pest-specific questions before booking?

Yes. You can train questions for pest type, property details, access, pets, urgency, and prior treatments.

Can it send reminders?

Yes. Sophiie can send appointment confirmations and reminders through SMS workflows.

Can customers cancel or reschedule?

Sophiie can capture cancellation or reschedule requests and help keep the booking workflow updated according to your setup.

AI office manager

Pest control booking software

Availability, pest type, property notes, and reminders in one workflow.

Try free Speak to Sophiie

Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

First Name *

Last Name *

Email *

Phone *

Industry *

Sophiie needs this contact information to contact you about our products and services. Unsubscribe at any time.

Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Pest and property intake

Capture the pest problem, service address, tenant or pet constraints, gate access, urgency, and any previous treatment notes.

Australian tradesperson sitting in a ute taking a phone call

Calendar checks

Sophiie can read the calendar sources you connect and offer only times that match the booking rules.

Australian tradesperson leaning against a ute answering a phone call on site

Confirmed or pending bookings

Simple treatments can be booked, while complex or high-risk jobs can be marked for review.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Appointment reminders

Send confirmation and reminder texts so customers are ready for the visit.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Customer history

Bookings stay connected to call summaries, notes, messages, prior treatments, and future follow-ups.

Australian tradesperson on a phone call while crouched at the entry of a house

How it works

Set up Sophiie once, then let the work flow

Train pest services and rules
Add treatment types, service areas, durations, urgent rules, and required booking questions.
Capture the booking request
Sophiie gathers the pest issue, address, property notes, contact information, and preferred times.
Check availability
The booking workflow can look at calendars and scheduling rules before offering a slot.
Confirm and remind
Sophiie stores the appointment, sends reminders, and keeps the customer timeline updated.

A pest control booking is not just a slot

The technician needs to know what pest is involved, where the issue is, whether pets are present, how to access the property, and whether the customer has had prior treatment. Without that context, the appointment starts poorly.

Sophiie captures those details before or during booking. The customer gets a faster response, and the technician gets more than a name and time.

Bookings can be firm or reviewed

Some pest control jobs are easy to schedule. Others need a human decision because of urgency, property type, treatment complexity, or service area. Sophiie lets you decide which bookings are confirmed and which are pending.

That gives customers a smoother booking experience without handing the calendar over blindly.

Reminders reduce friction

Appointment reminders help customers remember preparation steps, access requirements, and the scheduled time. Sophiie keeps those reminders connected to the customer record so future follow-up is easier too.