AI Phone Answering

Sophiie sounds just like a real person, and in many cases, better. She's friendly, professional, and never misses a beat. Every call captured, every customer helped, whether it's 2pm or 2am.

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SCSarah ChenBookedBooked in for 1pm today.4h4:32Book the jobFind a time and create the job card · Text Sarah a confirmation
EDEmma DaviesSMSConstant drip, even when it's off.6h
RPRaj PatelEmailFollowing up on last week's email.8h
SCSarah ChenWeb formWebsite form: bathroom vanity swap.2d
TBTom BradleyChatbotHow much for a hot water system?4d

How AI phone answering works

Electricians

Electrical contractor

0:001:09

Friendly greetings

Sophiie greets every caller with a customised script that reflects your brand's tone and personality.

Lead capturing pro

She gathers essential details from callers, like names, contact info, and service needs, so you never miss an opportunity.

New booking

Sarah Chen

Blocked drain, callout
Jul 8 - Jul 13
Today, Jul 8
8:00 AM9:30 AM11:00 AM1:30 PM3:00 PM
Wed, Jul 9
8:00 AM10:30 AM12:30 PM2:00 PM
Thu, Jul 10
9:00 AM11:30 AM2:30 PM
MessageBook in

Efficient call handling

Whether it's booking appointments, answering FAQs, or taking messages, Sophiie gets it done without breaking a sweat.

Real-Time call summaries

She sends detailed summaries straight to your inbox or CRM, so you always know what's happening.

Hear what your customers will hear

A live demo call from Sophiie. Two minutes, no sales pitch.

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Why tradies automate their phone calls

  • Always on, 24/7Every call answered instantly, nights, weekends, holidays. No voicemail, no missed leads.
  • 10,000 calls at onceScales instantly during peak season, storm rushes, or Monday morning floods. Never a busy signal.
  • Custom call scriptsYour greeting, your FAQs, your routing rules. Sophiie sounds like your team, not a robot.
  • Instant transcriptsEvery call logged with transcript, key details, and recording, sent to your dashboard or CRM.
  • Smart spam filteringTelemarketing and spam calls blocked automatically. Only real customer enquiries get through.
  • Emergency routingUrgent jobs escalated to on-call staff immediately. Routine work scheduled. You set the rules.

AI phone answering for each trade

Each page below covers the calls one trade actually gets, from a storm-damaged limb to a fridge that won't cool, and the details Sophiie captures so your team can decide the next step.

Sophiie phone answering for appliance repair businesses shows how calls about fridges not cooling or leaking washing machines get captured for your follow-up.

For arborists, phone answering for tree businesses covers storm-damaged limb calls and tree removal quote requests taken through a natural call flow.

Ceramic coating enquiries and interior deep clean requests are the focus of phone answering for auto detailing businesses.

Garden wall and extension brickwork enquiries arrive while the mortar's still wet, and phone answering for bricklaying businesses covers how Sophiie captures them.

When a homeowner rings about renovations or wants an extension quote, phone answering for building businesses shows what Sophiie collects before you call back.

If you're mid-pour when someone rings about a driveway or patio slab, phone answering for concrete businesses covers how Sophiie captures the enquiry.

Fire protection enquiries can be qualified and summarised while your technicians stay on the job, as phone answering for fire safety businesses explains.

With your hauling crews out on runs, Sophiie phone answering for junk removal businesses explains how incoming enquiries get answered and summarised.

Mowing crews rarely hear the phone over the engine, so Sophiie phone answering for lawn care businesses covers answering and qualifying enquiries for them.

When you're on a job across town and another customer rings, phone answering for locksmith businesses shows how that enquiry gets qualified and summarised.

Mould and water damage restoration teams get their own take on AI phone answering, with enquiries answered and summarised while technicians stay on site.

Sophiie phone answering for pest control businesses is about keeping technicians on treatments while new enquiries get answered and qualified.

When your crew is washing down a driveway, Sophiie phone answering for pressure washing businesses covers answering the call and sending you a summary.

With consultants and installers busy on site, phone answering for solar businesses covers how Sophiie qualifies and summarises new enquiries.

Squeegee in hand, window cleaners can leave calls to Sophiie, and phone answering for window cleaning businesses covers what gets captured for the callback.

Frequently asked questions

Sophiie instantly answers incoming calls with a natural, human-like voice. She follows your custom call flows to gather caller details, book appointments, answer FAQs, and route urgent calls, all without you picking up the phone.

Yes. Unlike a human receptionist, Sophiie can handle up to 10,000 calls simultaneously, ensuring your business never misses an important enquiry.

Yes. You can set up call flows to match your business needs, including different greetings, FAQs, call routing options, and personalised responses.

Yes. Sophiie operates 24/7, meaning your business stays responsive even outside standard working hours. You can set specific call handling rules for different times of the day.

Yes. Sophiie uses smart filtering to detect spam and telemarketing calls, reducing interruptions and ensuring only genuine enquiries come through.

Ready to automate your back office?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.