news background
Smart Business
Behind the Scenes

How Sophiie Is Changing the Way Service Businesses Handle Phone Calls and Admin

Sophiie is a Game Changer for Service Based Businesses

Written by

Sophiie Bankeher

Published on

May 28, 2025

AI Phone Receptionist is talking on the phone with tradie

In the fast-paced world of service-based businesses, whether you're a plumber, electrician, or landscaper, time is money. Every missed call can mean a missed job. Every hour spent on admin is an hour lost on the tools. That’s where Sophiie, your AI-powered receptionist, is stepping in and changing the game.

Never Miss a Call Again with AI Call Handling

Missed calls are one of the biggest revenue drains in the service industry. Traditional voicemail? It doesn’t cut it anymore. Customers expect instant answers. With Sophiie’s AI phone receptionist, calls are answered 24/7, even after hours or while you're mid-job.

Sophiie isn’t just answering, she’s converting. She can answer questions, book jobs, collect key details, and send summaries straight to your inbox. That means no more callbacks, no more lost leads, and no more stress.

Say Goodbye to Admin Overload

Most service businesses don’t have time to chase quotes, follow up invoices, or schedule jobs, but all of that still needs to be done. That’s where Sophiie’s smart admin automation shines. She can:

  • Send and follow up quotes
  • Create invoices when jobs are complete
  • Reschedule jobs automatically
  • Send reminders to customers
  • Sync with tools like Xero, MYOB, and QuickBooks

Think of her as your always-on office manager, no breaks, no days off, no missed tasks.

Built for Tradies, Not Techies

Unlike generic virtual assistants, Sophiie is purpose-built for Aussie service businesses. That includes:

  • Custom call flows based on your trade
  • Integration with trade CRMs and job schedulers
  • The human-sounding voice that can be personalised
  • Easy onboarding — she learns your business fast

Whether you're on-site or in the ute, Sophiie’s got your back.

Real Results, Real Impact

Sophiie is already powering over hundreds of businesses and growing fast. On average, businesses report saving 16+ hours of admin per week and converting more leads by responding instantly.

Here’s what one tradie had to say:

“This tool has transformed how I run my business. I don’t stress about calls or admin anymore... Sophiie handles it all.”

Conclusion

Ready to See Sophiie in Action?

If you’re ready to reclaim your time, grow your business, and never miss another opportunity, it’s time to meet Sophiie.

From the blog

The latest industry news, interviews, technologies, and resources.

Smart Business

AI vs. Virtual Assistants: Why More Tradies Are Switching to AI

AI vs. Virtual Assistants: Why More Tradies Are Switching to AI

Tradies are discovering that AI can do the job faster, cheaper, and around the clock — here’s why.

Text Link
Smart Business

How Smart Tradies Are Using AI to Get Paid Faster

How Smart Tradies Are Using AI to Get Paid Faster

From quote to cash — discover how AI is helping tradies get their money on time.

Text Link
Smart Business
Behind the Scenes