AI Chatbot

Sophiie lives on your website and answers questions, books appointments, and captures leads, even while you sleep.

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Inquiries
SCSarah ChenCallBooked in for 1pm today.4h
EDEmma DaviesSMSConstant drip, even when it's off.6h
RPRaj PatelEmailFollowing up on last week's email.8h
SCSarah ChenWeb formWebsite form: bathroom vanity swap.2d
TBTom BradleyQuotingHow much for a hot water system?4dHow much for a hot water system replacement?Happy to help with that. Pricing depends on the unit - can I grab a few details? Is your current system gas, electric or solar?Create and send Tom a quoteCreate and send Tom a quote · Follow up with Tom

How the AI chatbot works

Answering FAQs

Customers get instant answers to common questions about your services, pricing, and availability.

Website booking

Toby Mercer

Leaking tap, from live chat
Jul 8 - Jul 13
Today, Jul 8
8:30 AM10:00 AM1:00 PM3:30 PM
Wed, Jul 9
9:00 AM11:00 AM2:00 PM
Fri, Jul 11
8:00 AM10:30 AM1:30 PM
Keep chattingConfirm time

Booking appointments

Sophiie checks your calendar and books jobs directly. Customers pick a time without calling you.

Collecting enquiries

Whether it's booking appointments, answering FAQs, or taking messages, Sophiie gets it done without breaking a sweat.

Redirecting complex queries

When a question needs a human, Sophiie routes it to the right team member with full context.

Hear what your customers will hear

A live demo call from Sophiie. Two minutes, no sales pitch.

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Why tradies add a chatbot to their website

  • Never closesYour website never closes for business. Sophiie chats with visitors at any hour, weekends, holidays, 3am.
  • Accurate & reliableTrained on your actual business data. Sophiie gives correct answers, not generic chatbot responses.
  • Automatic lead captureEvery chat visitor becomes a lead. Contact details captured and logged automatically to your CRM.
  • Brand personalityCustomise Sophiie's tone and personality to match your brand. Friendly, professional, or casual.
  • Multi-languageSophiie can chat in multiple languages, expanding your reach to diverse customer bases.
  • Easy embedAdd Sophiie to your website with a single line of code. Works with any site builder or CMS.

Website chat set up for your trade

These pages put the website chatbot to work in one trade at a time, showing how visitor enquiries are captured with the job details your team needs before calling back.

A chatbot for tree businesses gathers removal and pruning enquiries from your website with the details the crew needs.

For a garden wall or a brick extension, the chatbot for bricklaying businesses collects the website enquiry with the details your team needs before quoting.

Renovation enquiries carry a lot of context, which the chatbot for building businesses keeps in one place so your team can quote or escalate.

Whether it's an end-of-lease clean or a regular office clean, the chatbot for cleaning businesses captures what your team needs to price the job.

A driveway pour or paved patio often starts as a website chat, which the chatbot for concrete businesses turns into a summary with contact details.

Boundary fence and gate enquiries land in one workflow when you add a chatbot for fencing businesses to your website.

The chatbot for fire safety businesses captures extinguisher servicing and alarm fault enquiries from property managers and keeps the context together for your team.

After a burst pipe or damp ceiling, homeowners can tell the Sophiie chatbot for mold remediation businesses what happened so your team can follow up.

Use a chatbot for painting businesses to capture interior and exterior repaint enquiries so your team has something to work from.

From a cracked ceiling to a new sheet install, the chatbot for plastering businesses gives your team a useful starting point for quoting.

Pool owners dealing with green water or a pump fault can raise it through a chatbot for pool businesses that captures the job.

Through the Sophiie chatbot for pressure washing businesses, a driveway clean or roof soft wash enquiry can move to scheduling or review under your rules.

Roof leaks are hard to judge from a message, so a chatbot for roofing businesses helps visitors describe the issue before booking suitable inspections.

A chatbot for solar businesses captures website enquiries from households weighing up panels or a battery, with the details your team needs.

For two-storey homes or shopfront glass, a chatbot for window cleaning businesses captures the website enquiry so your team can see what the job involves.

Frequently asked questions

Sophiie embeds as a chat widget on your website. When visitors start a conversation, she responds instantly using AI trained on your business.

Yes. Sophiie can check your availability, suggest times, and capture appointment requests directly from a website conversation.

Yes. The chatbot is designed to work on desktop and mobile websites, so customers can chat from any device.

Yes. Conversations can be captured so your team can review customer context, follow up, and keep records of website enquiries.

Sophiie can be embedded with a small website snippet during onboarding. It works with common site builders and CMS platforms.

Ready to automate your back office?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.