AI On-Call Agent

Sophiie listens to every call you take, captures the action points in real time, and hands you a task list before you hang up.

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SCSarah ChenBookedBooked in for 1pm today.4h4:32Book the jobFind a time and create the job card · Text Sarah a confirmation
EDEmma DaviesSMSConstant drip, even when it's off.6h
RPRaj PatelEmailFollowing up on last week's email.8h
SCSarah ChenWeb formWebsite form: bathroom vanity swap.2d
TBTom BradleyChatbotHow much for a hot water system?4d

How Sophiie's on-call agent works

Listens while you talk

Pick up the call yourself and Sophiie rides along in the background. She hears every word as it happens, no playback needed.

Pulls the action points out

Quote to send. Slot to book. Neighbour to follow up. Sophiie watches for the asks and the promises, then files them as tasks.

Action points, summary, full transcript

Three tabs in the dashboard. Action points for what to do next. Summary for the gist. Transcript for the exact words.

Tell Sophiie what to do next

Type into the prompt and Sophiie acts. Send the quote. Book the slot. Text the customer. The call turns into work without a second tool.

Hear what Sophiie picks up from a call

A live demo call from Sophiie. Two minutes, no sales pitch.

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Why trade businesses run their calls through Sophiie

  • Action points before you hang upBy the time you hang up, the task list is in your dashboard. Quote to send, slot to book, follow-up to chase.
  • Stop forgetting what was saidThe customer mentioned the side gate is locked. The neighbour wants a quote too. Sophiie remembers it for you, so you don't have to.
  • No more after-call adminUsed to be, every call meant 5 minutes of writing notes after. Sophiie does the writing. You move to the next job.
  • Quotes go out same daySophiie flags 'send quote' on the call. The customer gets the quote that afternoon, not next week. Conversion sits where you want it.
  • Train the team without listening to recordingsEvery call is transcribed and tagged. New techs read what good calls sound like. Bad calls flagged before a review lands.
  • One prompt, the work is doneType 'send the quote' and Sophiie sends it. Type 'book Tuesday' and she books it. The call ends, the work doesn't pile up.

Common questions

Yes. When you take a call, Sophiie listens in the background. She doesn't speak. She watches for action points, summary detail, and follow-ups.

Ready to automate your back office?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.