AI Booking and Scheduling Software for Trades and Services

Sophiie checks the calendar, picks a time the customer agrees to, and writes the appointment before the call ends. Your tech wakes up to a confirmed job.

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How Sophiie books jobs on the call

Checking the calendar

Sarah Chen

Blocked drain, needs 2 hours
Jul 8 - Jul 13
Today, Jul 8
8:00 AM10:00 AM12:30 PM3:00 PM
Thu, Jul 10
9:00 AM11:00 AM1:30 PM
Fri, Jul 11
8:30 AM10:30 AM2:30 PM
Suggest laterOffer time

Reads the calendar before she offers a time

Sophiie checks Google Calendar, Outlook, and your CRM at the same time. Only the slots that are actually free get offered to the customer.

Picks the right tech for the job

Priority order, least busy, or round robin. Sophiie applies your assignment rule and the booking lands on the right tech's calendar.

Locks in the time. Confirms after the call

Set bookings to soft and Sophiie marks them pending until you approve. Or hard-book straight to confirmed if you trust the slot.

In your calendar

Raj Patel

Switchboard upgrade, confirmed
Jul 13 - Jul 18
Mon, Jul 13
8:00 AM10:30 AM1:00 PM
Tue, Jul 14
9:00 AM11:00 AM2:00 PM
Thu, Jul 16
8:30 AM12:00 PM3:00 PM
RescheduleView booking

Lands in your Sophiie calendar

Every booking shows up in your dashboard calendar. Daily, weekly, or monthly view. Drag-and-drop to move things, your team gets notified.

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Why trade businesses run their bookings through Sophiie

  • No call ends without a slotSophiie doesn't say "someone will call you back." She picks a time, gets the customer to agree, and writes it down.
  • Right tech, every bookingThe booking lands on the calendar of the tech who actually does that work. No double-handling, no end-of-day reassignment.
  • Conflicts caught upfrontSophiie checks Google, Outlook, and your CRM in real time. The slot she offers is one that's actually still free.
  • Soft when you want a checkMark new bookings as pending so you can review them in the morning. Hard-book the regulars and the no-brainers.
  • Customers can cancel themselvesIf a customer needs to cancel, Sophiie handles it on the next call. Your day stays clean without your team touching it.
  • No more empty MondaysBookings land while you're on the tools. Monday morning isn't a stack of voicemail-to-callbacks. It's a ready calendar.

Booking and scheduling in your trade

These pages carry booking and scheduling into specific trades, from a lawn care round to a locksmith callout. They cover what's worth capturing before a slot is booked and how the job reaches the right tech.

While your crew is outside, Sophiie captures the property and suburb from each landscaping enquiry to help you book more site visits.

Knowing the brand and fault before the tech arrives is the point of Sophiie booking for appliance repair businesses.

A slot your team can actually use starts with the vehicle and the service package, both covered in booking for auto detailing businesses.

Concreters who want each calendar booking to carry the customer's details should start with scheduling for concreting businesses.

For plumbers who can't stop mid-job for every call, dispatch for plumbing businesses deals with urgent callouts alongside scheduled work.

Emergencies landing on top of booked work and callbacks are the reality dispatch for electrical businesses is built around.

Room notes stay attached when Sophiie books the measure for flooring businesses, so the estimator arrives with context.

Slots booked before anyone knows the job size or access tend to fall apart, so booking for handyman businesses starts with those questions.

Before an aircon tech heads out, Sophiie work order for HVAC businesses ties the schedule and job status to the reported fault.

For pickup windows and reschedules, Sophiie scheduling for junk removal businesses shows how customers stay updated as plans change.

When the mowing route shifts, Sophiie dispatch for lawn care businesses covers assigning the work with the address and notes attached.

Getting the location and safety notes on a lockout call comes first in dispatch for locksmith businesses, then routing and tracking the job.

Pest jobs that start with a caller's details and end in invoice follow-up are what Sophiie work order for pest control businesses covers.

Rough dimensions and customer photos captured early give each job a cleaner first step with smart scheduling for carpentry businesses.

During an emergency call, water damage restoration dispatch covers recording the source and affected rooms so your trained team can set priorities.

Common questions

Yes. She checks Google Calendar, Outlook, and your CRM at the same time. The slot she offers is one that's actually still free.

Yes. Set Sophiie to create pending bookings for review, or let trusted jobs hard-book straight into the calendar.

Sophiie handles concurrent calls independently and checks availability before each slot is offered, so customers do not take the same time.

Sophiie can work with Google Calendar, Outlook, and CRM-backed scheduling rules, with more workflow connections available through your setup.

Yes. Sophiie can help customers move or cancel a booking, then update the calendar so your team sees the latest version.

Ready to automate your back office?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.