Can I make some bookings pending?

Yes. Jobs that need scope review, photos, or parts checks can be marked pending before you confirm the time.

Does Sophiie send booking reminders?

Yes. Sophiie can send confirmations and reminders through your customer communication workflow.

Can customers change a booking?

Yes. Sophiie can capture reschedule or cancellation requests and update the job record.

Handyman Services

Handyman booking software

Handyman bookings fall apart when the slot is booked before anyone knows the tools, access, or job size. Sophiie captures the request, checks availability, and books the right next step while the customer is still on the call.

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Handyman fixing a property fixture on site during the day

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Job type captured before booking

Sophiie asks what needs fixing, where it is, whether photos are available, whether parts are needed, and whether the property is tenanted or owner-occupied.

Australian tradesperson sitting in a ute taking a phone call

Calendar checks in real time

Sophiie can check Google Calendar, Outlook, and CRM-backed scheduling rules before offering handyman appointment times.

Australian tradesperson leaning against a ute answering a phone call on site

Right slot for the right work

Small repairs, quote visits, urgent make-safe work, and half-day jobs can follow different booking rules so the calendar is not packed with impossible promises.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Customer confirmations and reminders

Send booking confirmations, appointment reminders, and updates so customers know what was booked and when to expect you.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Changes logged to the job

If a customer cancels, adds another task, or changes access instructions, Sophiie keeps the latest version attached to the job record.

Australian tradesperson standing in a doorway reading a message on a phone

How it works

Set up Sophiie once, then let the work flow

Create booking categories
Set rules for quick jobs, inspection visits, quoted work, urgent repairs, recurring work, and property-manager tasks.
Let Sophiie qualify the request
During calls or messages, Sophiie captures the job type, photos, access, urgency, and customer availability.
Book or hold for review
Straightforward jobs can be confirmed; uncertain jobs can be created as pending so you can check scope before locking the slot.
Send reminders and keep notes current
Sophiie records confirmations, reschedules, customer messages, and updates in the same job timeline.

Handyman bookings need better triage

A loose hinge, a fence repair, a leaking tap, a TV mount, and a rental make-safe should not all be treated as the same appointment type. The work varies too much.

Sophiie helps by qualifying the job before it hits the calendar. She captures the request, photos, access, urgency, and customer availability, then follows your rules for confirmed or pending bookings.

Calendar automation without blind booking

Blind booking creates problems: a two-hour slot for a half-day job, a quick repair without the part, or a rental job where no one has access. Sophiie reduces that risk by asking practical questions first.

For simple tasks, she can book directly. For vague work, she can create a pending booking or callback so you decide the right scope.