Can it answer booking calls?

Yes. Sophiie can answer calls, qualify the customer, and help schedule a detailing appointment.

Can it collect vehicle details?

Yes. You can train Sophiie to ask for vehicle type, service package, condition, location, and preferred time.

Can customers get reminders?

Yes. Sophiie can send booking confirmations and reminders by text or email according to your workflow.

Can bookings become job records?

Yes. Booked work can become job records with status, assigned team, notes, and customer history.

AI office manager

Auto detailing booking software

Sophiie captures the customer's vehicle, service package, location, preferred time, and questions, then helps create a booking your team can actually use.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Captures bookings from every channel

Sophiie can handle calls, website chats, texts, emails, and forms so enquiries do not depend on one inbox.

Australian tradesperson with a tool belt standing in a doorway taking a phone call

Asks the detailing questions

Collect vehicle type, package, add-ons, condition, location, access notes, and preferred time before booking.

Smiling Australian tradesperson speaking on a phone while fitting a sliding window

Keeps availability connected

Use calendar and job workflows to match bookings to bay, mobile unit, or technician availability.

Australian tradesperson sitting in a ute taking a phone call

Confirms and reminds customers

Send confirmations, reminders, missing detail requests, and follow-ups through Sophiie messaging workflows.

Australian tradesperson crouching by a glass door using a phone on speaker

Stores booking history

Customer records can hold vehicle notes, previous services, invoices, messages, and recurring reminders.

Australian tradesperson crouching in a doorway on site using a smartphone

How it works

Set up Sophiie once, then let the work flow

Train packages and booking rules
Add service packages, expected durations, add-ons, mobile rules, and common questions.
Route enquiries into Sophiie
Connect phone, chatbot, text, email, and form enquiries so each lead starts in the same workflow.
Book qualified detailing work
Sophiie captures the needed details and helps place the booking in the schedule.
Keep the booking warm
Use confirmations, reminders, customer notes, and job status to reduce no-shows and confusion.

A fast booking reply can still be incomplete

Auto detailing customers often know they want a detail, but not which package fits the vehicle condition. If the booking is rushed, the team finds out later that the job needs more time or different prep.

Sophiie helps qualify the booking before it lands in the schedule. It asks about the car, service, location, condition, and timing, then stores the record for the team.