Can it handle different service durations?

Yes. You can train Sophiie on service packages and booking rules so longer services are treated differently.

Can customers receive appointment reminders?

Yes. Confirmation and reminder messages can be sent through Sophiie text and email workflows.

Can it support mobile detailing appointments?

Yes. Sophiie can capture location, access notes, and mobile service details for scheduling review.

Does it process payments at booking?

Sophiie supports invoicing and payment status workflows, but payment processing depends on your connected payment setup.

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Auto detailing appointment software

Sophiie captures vehicle type, detailing package, location, access, and preferred time so appointments are easier to schedule and harder to miss.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Captures service and vehicle details

Ask for vehicle type, condition, service package, add-ons, location, preferred time, and whether the job is mobile or workshop-based.

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Books based on availability

Use connected scheduling workflows to place appointments around bay, technician, or mobile unit availability.

Australian tradesperson crouching in a doorway on site using a smartphone

Confirms bookings and reminds drivers

Sophiie text and email workflows help confirm appointment details and remind customers before arrival.

Australian tradesperson standing in a doorway reading a message on a phone

Keeps customer preferences

The CRM can store vehicle history, preferred services, notes, contact details, invoices, and repeat booking reminders.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Connects appointment to the job

Booked details can become job records with status, assigned team, notes, photos, and follow-up tasks.

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How it works

Set up Sophiie once, then let the work flow

Set service packages and durations
Add wash, interior detail, paint correction, ceramic coating, mobile detailing, and any review rules.
Connect booking channels
Let Sophiie capture appointments from calls, chatbot, texts, emails, and forms.
Qualify before booking
Sophiie asks about vehicle, condition, package, location, and preferred time before scheduling.
Confirm and manage follow-up
Use reminders, job status, customer notes, and invoices to keep the appointment workflow complete.

Detailing appointments need service context

A ceramic coating booking, interior reset, maintenance wash, and paint correction all require different time, prep, and customer expectations. A simple calendar slot does not tell the full story.

Sophiie captures the vehicle, service package, location, preferred time, and customer notes before the appointment is created. That context then stays with the job record.

Better appointments reduce day-of friction

When the reminder, customer profile, vehicle notes, and schedule are connected, the detailer can spend less time clarifying and more time delivering the service.