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Fire Services
The AI Operating System for Fire Services
Sophiie answers instantly to urgent fire faults, books inspections and compliance testing, and keeps every job audit-ready, so your techs can stay on site.
XeroServiceM8Google CalendarZapierSimproGmailQuickBooksOutlookOutlook Calendar
“Since using Sophiie AI, it's streamlined everything, calls, emails, enquiries and admin are handled quickly, and nothing slips through the cracks as much anymore. It's honestly saved us so much time and made the business run more efficiently.”
Faults routed, inspections booked
Sophiie answers day and night, routes urgent faults to on-call techs, books inspections and service windows, and keeps client/site details and conversations in one place. Customers get branded confirmations and reminders, helping you stay responsive while maintaining clear, audit-ready records.
Call handling
Never miss a fire callout again
Answers day and night and routes urgent faults straight to on-call techs.
- 1Filters inspections, testing, and service requests instantly
- 2Urgent fault callouts escalated to on-call techs
- 3Every call logged with site details, fault notes, and job card
- 4Handles after-hours emergencies and weekend callouts
Scheduling
Your calendar, filled and clash-free
Books inspections and service windows, and keeps site and client details in one place.
- 1Books scheduled testing and inspections straight into your calendar
- 2Assigns work to the right fire service technician
- 3Two-way ServiceM8 sync; checks your free time and writes bookings to your calendar (Google and Outlook)
- 4Reschedules and confirms without the back-and-forth
Your crew
Franco Ricci
Team member, available today
Jul 6 - Jul 11
Today, Jul 6
8:00 AM9:30 AM11:00 AM1:30 PM3:00 PM
Tue, Jul 7
8:00 AM10:30 AM12:30 PM2:00 PM
Wed, Jul 8
9:00 AM11:30 AM12:30 PM2:30 PM
CancelDispatch
Quotes & invoices
Quotes out, invoices paid
Quotes work, invoices completed jobs, and follows up on payment.
- 1Drafts and sends quotes for fire protection work
- 2Issues invoices the moment a job is signed off
- 3Chases overdue payments automatically
- 4Keeps every job's compliance paperwork in one place
Invoices
#1042Paid
#1038Reminder sent
#1035Paid
Messaging
Follows up so you don't have to
Sends branded confirmations and reminders so compliance visits never get missed.
- 1Sends ETA and on-my-way texts
- 2Answers routine questions on web chat
- 3Reminds customers about bookings and quotes
- 4Logs every conversation against the job
Hi, Sophiie here - your team's on the way, ETA 20 min.
Perfect, thanks!
Sending message
Services & features
All Sophiie services for fire services
9 services
AI Chatbot for Fire Services
Sophiie helps fire service teams with website chat: collecting site type, service need, asset details, urgency, access contact and documentation questions, answering approved FAQs, booking suitable work and keeping customer history organised.
Learn more about AI Chatbot for Fire ServicesAI Email Responder for Fire Services
Sophiie helps fire protection teams manage email enquiries with trained drafts, thread context, attachments, and follow-up notes for fire protection work.
Learn more about AI Email Responder for Fire ServicesAI Invoice Generator for Fire Services
AI Invoice Generator for Fire Services from Sophiie helps fire service teams create branded invoices with detailed line items, Xero sync, payment status, and reminders.
Learn more about AI Invoice Generator for Fire ServicesAI Phone Answering for Fire Services
Sophiie answers fire services calls 24/7, qualifies fire protection enquiries, captures job details and sends clear summaries so your team can keep working.
Learn more about AI Phone Answering for Fire ServicesAI Quoting for Fire Services
Sophiie helps fire services teams capture asset lists, access windows, and due-date details, build quotes from their service list, send follow-ups, and turn.
Learn more about AI Quoting for Fire ServicesAI Text Messaging for Fire Services
Sophiie manages fire services SMS enquiries, confirmations and reminders in one inbox, helping your team respond faster without losing job details.
Learn more about AI Text Messaging for Fire ServicesFire Services CRM for Compliance Visits and Customer Records
A fire services CRM for keeping site contacts, inspection conversations, service history, and compliance follow-ups visible.
Learn more about Fire Services CRM for Compliance Visits and Customer RecordsJob Management Software for Fire Services
Sophiie helps fire service teams manage bookings, service records, technician assignments, and customer updates.
Learn more about Job Management Software for Fire ServicesSmart Scheduling for Fire Services
Sophiie helps fire service teams manage service category, site contact, building access, stated urgency, scheduled work, notes, reminders, and customer follow-up.
Learn more about Smart Scheduling for Fire Services
Inspection and callout admin for fire services
Fire protection work runs on due dates and clear site records. The admin behind it is split across the pages below, from an after-hours fault call to the invoice a property manager receives.
When a property manager asks about annual inspections on your website, the fire safety chatbot captures the site and contact details your team needs.
Emails about an alarm fault or an extinguisher service get a drafted reply from the fire safety email responder, written to your rules.
An AI Invoice Generator for fire services lays out inspections and replacement parts as clear line items for property managers and site owners.
Technicians can keep testing alarms while fire safety phone answering qualifies incoming enquiries and leaves a summary for whoever calls back.
Pricing starts with the asset list and access windows, so quoting for fire services captures both before building a quote from your service list.
If a site contact messages about access on inspection day, fire safety text messaging drafts a reply with their history in view.
Missed details on compliance work can mean rework, so a fire Services CRM for fire services keeps customer records and notes from earlier inspections together.
Urgent faults and routine inspections need different handling, and job management for fire services keeps site access and technician notes with each one.
For inspection windows and fault callouts, smart scheduling captures the site contact and building access before the appointment goes in the diary.
Other industries Sophiie serves
Whichever trade you're in, learn more about Sophiie's AI for tradies.
Electricians
Calls, quotes and scheduling on autopilot.
Plumbers
Emergency and routine calls, handled 24/7.
HVAC
Service calls and installs booked for you.
Landscapers
Quotes and site visits locked in fast.
Carpenters
Inquiries and jobs booked while you build.
Cleaners
Recurring and one-off bookings, all handled.
Flooring
Quotes and installs booked while you lay.
Painters
Quotes and bookings sorted while you paint.
Handymen
Every small job captured and scheduled.
Plasterers
Inquiries answered while you're on the trowel.
Pool care
Regular services and callouts, scheduled.
Fencing
Site visits and quotes locked in fast.
Concreters
Pour dates and quotes, no phone tag.
Roofers
Urgent leak calls answered around the clock.
Bricklayers
Quotes and schedules handled between lays.
Arborists
Tree work quoted and booked while you climb.
Builders
Calls and job admin handled at every stage.
“Sophiie AI is very intelligent and easy to train for your individual business needs. The backend is very user friendly but also contains powerful tools for fine tuning for the more tech literate users.”
Frequently asked questions
Yes. Sophiie syncs with Google Calendar, Outlook, and popular field service software like ServiceM8. Availability is checked instantly to avoid double-bookings.
Yes. You can use Zapier or API access to push new contacts, deals, and activities directly to your existing CRM.
We offer simple, transparent plans with monthly billing. Pricing scales by usage and seats so you only pay for what you need. Our goal is to ensure Sophiie is a profitable tool for managing calls, jobs, messages and bookings.
Yes. Sophiie's AI phone answering runs all day and night, specifically capturing all urgent calls. We include emergency routing to on-call staff, plus transcripts and recordings are stored for audit and compliance.
The process is fast. Sign up, connect your existing calendar (Google/Outlook) and accounting software (like Xero), add your specific services and rates, import client contacts, and then switch on the AI to handle phone answering and booking. Most teams go live the same day, and we provide comprehensive in-app guidance for setup.
Yes. Sophiie checks your free time and writes bookings to your calendar (Google Calendar/Outlook), keeping your crew scheduling accurate, and Zapier integration can support other data synchronisation.
Ready to automate your fire service back office?
Sophiie answers, books, quotes, invoices and follows up, so you stay on site.