Pool technician cleaning a backyard pool at golden hour

Pool Maintenance

The AI Operating System for Pool Care

Sophiie captures every call 24/7, books recurring service runs and urgent callouts, and stores service history, photos and reports in one place, so your team can stay on the tools.

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XeroServiceM8Google CalendarZapierSimproGmailQuickBooksOutlookOutlook Calendar
“Amazing service. Steve was outstanding with his product knowledge. Without a doubt I would highly recommend Sophiie for your business. Thank you for making the wheels of my business run efficiently. Thank you 🙏”
Michelle SheatherGoogle review

Every pool on schedule

Sophiie captures calls 24/7, books recurring service runs and urgent callouts, and stores service history, photos, and reports in one place. Clients get appointment windows and ETAs by SMS/email, and completed visits roll into timely invoices.

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Call handling

Never miss a pool service call again

Answers 24/7 and sorts recurring service runs from urgent callouts.

  1. 1Filters recurring cleans, one-off repairs, and service requests instantly
  2. 2Urgent callouts (green pools, equipment failures) escalated to on-call staff
  3. 3Every call logged with pool details, address, and job card
  4. 4Handles after-hours emergencies and weekend callouts

Scheduling

Your calendar, filled and clash-free

Books recurring runs and one-off callouts, and stores service history and reports in one place.

  1. 1Books recurring service runs straight into your calendar
  2. 2Assigns work to the right pool technician
  3. 3Two-way ServiceM8 sync; checks your free time and writes bookings to your calendar (Google and Outlook)
  4. 4Reschedules and confirms without the back-and-forth

Your crew

Franco Ricci

Team member, available today
Jul 6 - Jul 11
Today, Jul 6
8:00 AM9:30 AM11:00 AM1:30 PM3:00 PM
Tue, Jul 7
8:00 AM10:30 AM12:30 PM2:00 PM
Wed, Jul 8
9:00 AM11:30 AM12:30 PM2:30 PM
CancelDispatch

Quotes & invoices

Quotes out, invoices paid

Quotes work, invoices completed services, and chases outstanding payments.

  1. 1Drafts and sends quotes for pool repairs and installs
  2. 2Issues invoices the moment a service visit is done
  3. 3Chases overdue payments automatically
  4. 4Keeps every job's paperwork in one place
Invoices
#1042Paid
#1038Reminder sent
#1035Paid

Messaging

Follows up so you don't have to

Sends appointment windows and ETAs, and shares completion reports by SMS or email.

  1. 1Sends appointment windows and on-my-way texts
  2. 2Answers routine questions on web chat
  3. 3Reminds customers about recurring service visits and quotes
  4. 4Logs every conversation against the job
Hi, Sophiie here - your team's on the way, ETA 20 min.
Perfect, thanks!
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Services & features

All Sophiie services for pool maintenance

14 services

Where Sophiie fits on a pool service run

Pool care admin splits into a few separate tasks, and the pages below take them one at a time, from answering enquiries about recurring services and urgent callouts to getting finished runs billed.

When a customer asks about a regular service through your website, the pool chatbot captures the enquiry with the details your team needs.

Green pool recovery requests and pump fault questions arriving by email are covered by the pool email responder, which drafts replies using your rules.

Chemicals and filter parts are easy to leave off a bill, and pool invoicing helps lay them out as clear line items.

Your technicians can stay focused on the pool in front of them while pool phone answering qualifies the caller and summarises the enquiry.

Texts about gate access or the next service date stay organised with pool text messaging, including AI-drafted replies your team can review.

Recurring maintenance is easier to track when chemical history and repair notes sit on the same record, which is what pool job management covers.

Leads you've paid for can go cold fast, and pool marketing is about following up those enquiries before the pool turns green.

For the bookkeeping side, pool accounting explains how Sophiie's billing support works alongside your accounting process for recurring service and repairs.

Regular customers expect you to remember their pool, and the pool crm keeps their maintenance and repair history together for the next call.

Billing across a route is the focus of pool invoice software, which keeps each charge tied to the maintenance or repair job behind it.

Pool type and maintenance frequency stay on the property record with smart scheduling for pool jobs, so each booking starts with that context.

“Loving Sophie AI, it's made me more efficient on site as I'm not answering calls any more. Sophie takes down all the jobs and customer information and allows me at the end of the day to go through all the calls she has texted me and I just call the customers. The staff are super helpful and make the process very simple to setup. Pricing is affordable for small business owner. Highly rate it.”
John NUNESGoogle review

Frequently asked questions

Yes. Sophiie syncs with Google Calendar, Outlook, and popular field service software like ServiceM8. Availability is checked instantly to avoid double-bookings.

Yes. You can use Zapier or API access to push new contacts, deals, and activities directly to your existing CRM.

We offer simple, transparent plans with monthly billing. Pricing scales by usage and seats so you only pay for what you need. Our goal is to ensure Sophiie is a profitable tool for managing calls, jobs, messages and bookings.

Yes. Sophiie's AI phone answering runs all day and night, specifically capturing all urgent calls. We include emergency routing to on-call staff, plus transcripts and recordings are stored for audit and compliance.

The process is fast. Sign up, connect your existing calendar (Google/Outlook) and accounting software (like Xero), add your specific services and rates, import client contacts, and then switch on the AI to handle phone answering and booking. Most teams go live the same day, and we provide comprehensive in-app guidance for setup.

Yes. Sophiie checks your free time and writes bookings to your calendar (Google Calendar/Outlook), keeping your crew scheduling accurate, and Zapier integration can support other data synchronisation.

Ready to automate your pool maintenance back office?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.