Keep Every Pool on Schedule with AI Virtual Receptionist

Make pool maintenance crystal clear. Sophiie captures calls 24/7, books recurring service runs and urgent callouts, and stores service history, photos, and reports in one place. Clients get appointment windows and ETAs by SMS/email, and completed visits roll into timely invoices.

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“I have been nothing if not super impressed with everything about this. The product itself is amazing and really easy to set up, and the support is fantastic as well. Very much loving Sophiie at the moment!”

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Clear schedules, clear water  
with Sophiie AI for pool care teams

Route planning is easier when calls don’t slip. Sophiie answers every enquiry so you never miss a call, confirms recurring services and urgent visits to auto schedule jobs, and stores service history, photos and reports so you can manage jobs and clients in one place. Each visit wraps up faster because Sophiie send invoices instead of you.

Smart Pool Service Scheduling

Optimise crew utilisation with AI that plans appointments automatically. Behaviourally crafted SMS reminders, proven in NSW hospital research, achieved ~32% fewer missed appointments across tested populations.

AI Office Manager for Pool Maintenance Businesses

All tasks, site notes and invoices live in one secure timeline. Sophiie’s structure is aligned with Australian guidance on maintaining complete, tamper-proof business records.

Customize AI for Multi-Site Operations

The Train Sophiie feature lets you configure different business units, ensuring the AI can manage varied pricing structures and scheduling rules for commercial and residential divisions simultaneously.

Easy Call Answering with AI

Your 24/7 AI office manager, Sophiie qualifies every enquiry, books jobs and routes urgent ones to the right technician. Sophiie is created for a market where missed calls lose revenue and verified responses build long-term trust.

Instant Replies and Booking Via Chat

Set up the AI Chatbot to provide instant estimated quotes for common services based on the client's answers, immediately speeding up your sales cycle and winning jobs faster.

AI Messaging System That Speaks Your Customers’ Language

Sophiie texts quotes, confirmations and “on-the-way” updates instantly. This meets customer expectations for a market that prefers digital messages to voice calls.

How It Works

Sophiie makes it easy to run your electrical business without missing a beat. Here’s how:

STEP 1

Train Sophiie

Add your services, pricing, and regions so she understands your business.

STEP 2

Connect Your Tools

Sync calendars, Xero, ServiceM8, or other apps via Zapier or API.

STEP 3

Forward Calls & Messages

Route calls to Sophiie and embed web chat or forms on your site.

STEP 4

Automate Your Workflow

Bookings, quotes, invoices, and reminders all run seamlessly in sync.

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Frequently asked questions

Find quick answers to common questions about how Sophiie AI works

How does pricing for Sophiie work for my trade business?

We offer simple, transparent plans with monthly billing. Pricing scales by usage and seats so you only pay for what they need. Our goal is to ensure Sophiie is a profitable tool for managing calls, jobs and messagings bookings.

What is the process to integrate Sophiie with current system and start auto-booking jobs?

The process is fast. Sign up, connect your existing calendar (Google/Outlook) and accounting software (like Xero), add your specific services and rates, import client contacts, and then switch on the AI to handle phone answering and booking. Most teams go live the same day, and we provide comprehensive in-app guidance for setup.

Will Sophiie sync with our current calendar to manage scheduling and avoid clashes?

Yes. Two-way calendar sync (Google Calendar/Outlook) keeps your crew scheduling accurate, and Zapier integration can support other data synchronisation.

Can Sophiie integrate with our existing CRM or lead management system?

Yes. You can use Zapier or API access to push new contacts, deals, and activities directly to your existing CRM or tree inventory software.

Is 24/7 after-hours phone answering included?

Yes. Sophiie's AI phone answering runs all day and night, specifically capturing all urgent calls. We include emergency routing to on-call staff, plus transcripts and recordings are stored for audit and compliance.

Can Sophiie book jobs directly into our team calendar?

Yes. Sophiie syncs with Google Calendar, Outlook, and popular field service software like ServiceM8. Availability is checked instantly to avoid double-bookings.

Work Smarter, Not Harder with Sophiie

Sophiie is built to support the trades industry, giving you the freedom to focus on your craft while she handles the admin. From the first customer call to the final job summary, Sophiie ensures your business runs like a well-oiled machine.

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