Grow Your Flooring Business with AI Virtual Receptionist

Lay the groundwork for smoother installs. Sophiie captures enquiries 24/7, books measure-ups and follow-ups into your calendar, and keeps room notes, photos, and client comms together. Quotes go out quickly via SMS/email, approvals create the job, and reminders keep schedules tight from sale to final walkthrough.

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“I have been nothing if not super impressed with everything about this. The product itself is amazing and really easy to set up, and the support is fantastic as well. Very much loving Sophiie at the moment!”

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Stay booked and on schedule with
AI Office Manager

Measure-ups, deliveries and installs move faster when nothing slips. Sophiie captures enquiries so you never miss a call, confirms measure-ups to auto schedule jobs, and stores room notes, photos and approvals so you can manage jobs and clients without chasing threads. Once the job’s complete, Sophiie send invoices instead of you.

Control Sophiie’s Decision Making

Use the Train Sophiie configuration to set rules for the AI, such as when to escalate a call to a human technician, or the maximum size of a job it can book without managerial approval.

Smart AI Job Booking That Cuts No-Shows

Automate job scheduling with AI that analyses distance, timing and staff capacity. Behavioural evidence shows SMS reminders lower absenteeism by ~32% fewer missed appointments, validated through NSW health research.

Easy Calls Management and Record Control

Each job entry: messages, documents and milestones stays in one clear view. Sophiie supports Australian guidance for storing and securing complete operational data. It gives you and your team a better visibility across every single job.

Automated SMS and Email Messaging for Flooring

From quotes to ETAs, every message is sent and logged automatically. Sophiie mirrors how Australians prefer to connect through fast, app-based conversations over calls.

AI That Picks Up Every Call

Always ready, Sophiie qualifies each call filters spam and books the jobs into your calendar. She fills your schedule and alerts teams when needed, purpose-designed for a market where reliability, verification and automation inspire client confidence.

Automate Website Lead Capture

Sophiie brings your website to life by handling lead intake. The dedicated AI Chatbot is designed to seamlessly integrate with your website to ensure every visitor's query is captured and converted into a trackable job lead.

How It Works

Sophiie makes it easy to run your electrical business without missing a beat. Here’s how:

STEP 1

Train Sophiie

Add your services, pricing, and regions so she understands your business.

STEP 2

Connect Your Tools

Sync calendars, Xero, ServiceM8, or other apps via Zapier or API.

STEP 3

Forward Calls & Messages

Route calls to Sophiie and embed web chat or forms on your site.

STEP 4

Automate Your Workflow

Bookings, quotes, invoices, and reminders all run seamlessly in sync.

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Frequently asked questions

Find quick answers to common questions about how Sophiie AI works

How does pricing for Sophiie work for my trade business?

We offer simple, transparent plans with monthly billing. Pricing scales by usage and seats so you only pay for what they need. Our goal is to ensure Sophiie is a profitable tool for managing calls, jobs and messagings bookings.

What is the process to integrate Sophiie with current system and start auto-booking jobs?

The process is fast. Sign up, connect your existing calendar (Google/Outlook) and accounting software (like Xero), add your specific services and rates, import client contacts, and then switch on the AI to handle phone answering and booking. Most teams go live the same day, and we provide comprehensive in-app guidance for setup.

Will Sophiie sync with our current calendar to manage scheduling and avoid clashes?

Yes. Two-way calendar sync (Google Calendar/Outlook) keeps your crew scheduling accurate, and Zapier integration can support other data synchronisation.

Can Sophiie integrate with our existing CRM or lead management system?

Yes. You can use Zapier or API access to push new contacts, deals, and activities directly to your existing CRM or tree inventory software.

Is 24/7 after-hours phone answering included?

Yes. Sophiie's AI phone answering runs all day and night, specifically capturing all urgent calls. We include emergency routing to on-call staff, plus transcripts and recordings are stored for audit and compliance.

Can Sophiie book jobs directly into our team calendar?

Yes. Sophiie syncs with Google Calendar, Outlook, and popular field service software like ServiceM8. Availability is checked instantly to avoid double-bookings.

Work Smarter, Not Harder with Sophiie

Sophiie is built to support the trades industry, giving you the freedom to focus on your craft while she handles the admin. From the first customer call to the final job summary, Sophiie ensures your business runs like a well-oiled machine.

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