Flooring specialist laying plank flooring on site

Flooring

The AI Operating System for Flooring Specialists

Sophiie captures enquiries 24/7, books measure-ups and follow-ups into your calendar, and keeps room notes, photos, and client comms together, so quotes go out fast and installs stay on schedule.

Book a demo
XeroServiceM8Google CalendarZapierSimproGmailQuickBooksOutlookOutlook Calendar
“Sophiie has been a game changer to our business. During our really busy times previously we would miss 95% of our calls. This year not a single call was missed. Numerous bookings were secured from following up Sophiie's messages. Staff are so much happier as we no longer hear the phone constantly ringing. Best money we have spent.”
Linda DavidsonGoogle review

Measure-ups booked, quotes approved

Sophiie captures enquiries 24/7, books measure-ups and follow-ups into your calendar, and keeps room notes, photos, and client comms together. Quotes go out quickly via SMS/email, approvals create the job, and reminders keep schedules tight from sale to final walkthrough.

Book a demo

Call handling

Never miss a flooring enquiry again

Captures enquiries 24/7 and qualifies supply, install and repair work.

  1. 1Filters measure-ups, installs, and repair requests instantly
  2. 2Urgent jobs escalated to on-call staff
  3. 3Every call logged with room details, address, and job card
  4. 4Handles after-hours and weekend enquiries

Scheduling

Your calendar, filled and clash-free

Books measure-ups and follow-ups into your calendar, with room notes and photos on file.

  1. 1Books measure-ups and installs straight into your calendar
  2. 2Assigns work to the right installer
  3. 3Two-way ServiceM8 sync; checks your free time and writes bookings to your calendar (Google and Outlook)
  4. 4Reschedules and confirms without the back-and-forth

Your crew

Franco Ricci

Team member, available today
Jul 6 - Jul 11
Today, Jul 6
8:00 AM9:30 AM11:00 AM1:30 PM3:00 PM
Tue, Jul 7
8:00 AM10:30 AM12:30 PM2:00 PM
Wed, Jul 8
9:00 AM11:30 AM12:30 PM2:30 PM
CancelDispatch

Quotes & invoices

Quotes out, invoices paid

Sends quotes by SMS or email; approvals create the job, then Sophiie invoices and follows up.

  1. 1Drafts and sends quotes for flooring work
  2. 2Issues invoices the moment a job is done
  3. 3Chases overdue payments automatically
  4. 4Keeps every job's paperwork in one place
Invoices
#1042Paid
#1038Reminder sent
#1035Paid

Messaging

Follows up so you don't have to

Confirms appointments, shares ETAs, and keeps client comms together per job.

  1. 1Sends ETA and on-my-way texts
  2. 2Answers routine questions on web chat
  3. 3Reminds customers about measure-ups and quotes
  4. 4Logs every conversation against the job
Hi, Sophiie here - your team's on the way, ETA 20 min.
Perfect, thanks!
Sending message

Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

Sophiie needs this contact information to contact you about our products and services. Unsubscribe at any time.

Services & features

All Sophiie services for flooring

25 services

Flooring admin from measure-up to install

A flooring job carries room notes and product choices from the first enquiry right through to install day. The pages here split that admin by stage, so you can go straight to the part that's slowing your office down.

Anyone browsing your site for a new floor can use the flooring chatbot to leave an enquiry with the details your team needs.

Emails asking about hybrid plank installs or timber floor repairs get replies drafted to your rules by the flooring email responder.

Using flooring invoicing, room-by-room extras like underlay and trims make it onto the invoice before the measurements get buried.

While your installers are mid-job, flooring phone answering shows how incoming calls are qualified and summarised for your team.

Install reminders and customer replies stay in order with flooring text messaging, where AI-drafted texts sit next to each customer's history.

For commercial projects, estimating for flooring jobs starts with intake that picks up the details customers usually forget.

Every sample and note stays in context with a flooring crm, so follow-up after a measure-up starts from what the customer chose.

Estimates fall apart when stairs and trims are noted in separate places, so flooring estimating keeps room notes together from first call to follow-up.

Supplier lead times and missing trims can stall an install, and flooring inventory covers keeping those material questions tied to the job record.

Customers left waiting book someone else, so lead management for flooring jobs is about moving each prospect towards a measure or showroom appointment.

Estimators turn up to a measure-up with context when flooring measure software keeps room notes attached to the job.

One wet subfloor can move the whole week, so flooring scheduling helps tie each slot to the install details and keep customers updated.

Material and access notes stay connected to each install through flooring job management, so the crew and office work from the same record.

Borrowed samples and measure bookings are the showroom handoffs behind retail flooring software, with each step kept on the customer record.

Bookings go in with fewer gaps when room types and existing surface are noted first, the idea behind smart scheduling for flooring jobs.

“Have recently started using Sophiie as we are a small business without a full time receptionist. The onboarding process was seamless and within the first day we captured calls after hours that more than paid for the cost of Sophiie. Would highly recommend to anyone looking to have better control of their incoming calls”
Brett RobertsonGoogle review

Frequently asked questions

Yes. Sophiie syncs with Google Calendar, Outlook, and popular field service software like ServiceM8. Availability is checked instantly to avoid double-bookings.

Yes. You can use Zapier or API access to push new contacts, deals, and activities directly to your existing CRM.

We offer simple, transparent plans with monthly billing. Pricing scales by usage and seats so you only pay for what you need. Our goal is to ensure Sophiie is a profitable tool for managing calls, jobs, messages and bookings.

Yes. Sophiie's AI phone answering runs all day and night, specifically capturing all urgent calls. We include emergency routing to on-call staff, plus transcripts and recordings are stored for audit and compliance.

The process is fast. Sign up, connect your existing calendar (Google/Outlook) and accounting software (like Xero), add your specific services and rates, import client contacts, and then switch on the AI to handle phone answering and booking. Most teams go live the same day, and we provide comprehensive in-app guidance for setup.

Yes. Sophiie checks your free time and writes bookings to your calendar (Google Calendar/Outlook), keeping your crew scheduling accurate, and Zapier integration can support other data synchronisation.

Ready to automate your flooring back office?

Sophiie answers, books, quotes, invoices and follows up, so you stay on the tools.