The AI Operating System for Landscapers

Lawn care: repeat runs and one-off jobs in the same system

Lawn care runs on a different rhythm from a garden build. Most of the week is repeat visits to the same lawns, with the odd overgrown block or end-of-lease tidy-up squeezed in. Sophiie keeps recurring jobs organised alongside one-off bookings, so a new enquiry does not bury the regular run. Teams that mostly mow and edge can read the lawn care software page for the full setup.

Three lawn care situations

A new fortnightly mowing customer. For example, a lawn care business might get a website chat from a homeowner who wants mowing and edging every fortnight. Sophiie asks what you have told her to ask: lawn size, overgrowth, gate access, pets, how often, and whether green waste needs taking away. Straightforward mowing can be quoted from your service list and sent by SMS or email. Once the customer accepts, the first visit is booked with the scope and access notes attached, and the customer can get confirmations and reminders by text.

A property manager with several rentals. A property manager who wants regular service across a few rental properties brings more people into one account: the manager who books, the tenant who opens the gate and the person who pays the invoice. Sophiie keeps those contacts, gate codes, pets and service windows on the customer record, so the crew can check the notes before arrival. For contract work like this, invoices can follow the agreement, whether that is a fixed fee, a recurring service or an hourly rate.

A wet week. Rain moves a whole day of visits at once. Each reschedule request stays tied to the original customer and job, and text messages can tell customers their visit has moved and when to expect the crew.

From enquiry to handoff

1. A call, website chat, text or email comes in and lands in one workflow.
2. Sophiie captures the lawn details, access and frequency, and answers routine questions from the FAQs you approve.
3. Anything outside your rules, such as a block that hasn't been cut in months or a same-day tidy-up before an inspection, follows your human review rules instead of being booked.
4. Your team reviews the summary, customer details and access notes, including gate codes and pets, from the dashboard.
5. Sophiie helps send the quote and follows up while it is pending.
6. Accepted work becomes a scheduled job. You decide whether new bookings are pending or confirmed, and assignment can follow priority order, least busy, round robin or your own rules.
7. When a visit is done, the job record keeps the context for the invoice draft and for the next visit.

Where your team stays in charge

Sophiie does not plan your mowing run or work out the order of your stops. Customer records and reminders keep repeat work visible, but the route stays with your team.

Sophiie does not diagnose lawn disease, weeds or pests, and she does not recommend treatments. A question like that is captured with the customer's photos and notes and handed to a person. The same goes for complaints: a missed edge or a damaged sprinkler head goes to your team with the job history attached, so the reply is based on what actually happened on the visit.