Handyman Services

Handyman management software

Managing handyman work means keeping many small jobs from slipping through the cracks. Sophiie gives each enquiry, booking, quote, job, and invoice a place to live.

Learn more about Sophiie's AI office manager.

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Handyman fixing a property fixture on site during the day

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Job dashboard

Create, assign, schedule, and track jobs by status so pending, in-progress, completed, and follow-up work stays visible.

Australian tradesperson leaning against a ute answering a phone call on site

Notes, photos, and documents

Store job photos, customer messages, access details, quote notes, and attachments with the job history.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Customer CRM

See contact details, previous jobs, upcoming appointments, preferred channels, and communication history for each customer.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Quotes and invoices

Prepare branded quotes, convert accepted quotes into jobs, generate invoices, sync invoice data to Xero, and send payment reminders.

Australian tradesperson standing in a doorway reading a message on a phone

Reminders for the next action

Use reminders for callbacks, approvals, recurring maintenance, quote follow-up, and payment follow-up.

Australian tradesperson crouching in a doorway on site using a smartphone

How it works

Set up Sophiie once, then let the work flow

Map your job stages
Set the statuses and reminders you need from enquiry to quote, booked, in progress, completed, invoiced, and paid.
Capture work into Sophiie
Calls, forms, emails, texts, and chats become customer or job records with the right details attached.
Assign and schedule
Jobs can be assigned, booked, rescheduled, and updated with notes so the team sees what changed.
Close out cleanly
When work is done, send the invoice, update the status, and schedule any future follow-up.

Handyman management is about not losing the small stuff

A single large project is easy to remember. Ten small jobs across five suburbs are harder: one needs photos, one needs tenant access, one needs a part, one is waiting for approval, and one is ready to invoice.

Sophiie helps keep those small pieces visible. Each job can carry status, notes, schedule, customer history, reminders, quote details, and invoice context.

One workflow from first call to final invoice

When Sophiie captures an enquiry, it can become a booking, quote, assigned job, or callback. As the job progresses, your team updates status, adds photos, and keeps customer messages attached.

After completion, Sophiie can help generate the invoice, sync with Xero, and follow up payment if it becomes overdue.

What a manager can see

Which jobs are booked, pending, in progress, completed, or waiting for approval.
Who is assigned and what they need to know before arriving.
Which quotes need follow-up.
Which invoices are unpaid and due for reminders.

Services & features