Can I assign jobs to staff or crews?

Yes. Sophiie can keep assigned people visible on the roofing job record so everyone knows who owns the next step.

Can the team add photos and notes?

Yes. Job photos, access notes, documents, and updates can be attached so the record is useful in the field and office for roofing work.

Does it replace my trade software?

Sophiie is designed to organise customer communication and job workflow. Where integrations are part of your setup, it can work alongside the systems you already use for roofing work.

Can customers get job updates?

Yes. Sophiie can help send updates, reminders, and status messages so roofing customers are not left wondering what happens next.

Roofers

Jobs manager for roofers

Sophiie turns a storm leak, cracked tile, metal roof repair, gutter issue, or roof replacement enquiry into organised job records with status, schedule, notes, reminders, and customer context in one place.

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Roofer installing new shingles on a residential roof at golden hour

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Turns storm leak enquiries into complete job records

A storm leak or tile repair can carry customer details, site notes, required work, and timing from the first conversation.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Tracks roofing status across the day

Roofing teams can use pending, scheduled, in progress, completed, or your own workflow labels so office and field staff can see where each job stands.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Assigns the right crew

Keep the crew, address, schedule, and job requirements together so work is not reallocated by memory at the end of the day for roofing work.

Australian tradesperson leaning against a ute answering a phone call on site

Stores notes, photos, and access details

Attach photos, documents, gate codes, material notes, and customer requests to the roofing job record before anyone arrives on site.

Australian tradesperson sitting in a ute taking a phone call

Sets reminders for follow-up

Callbacks, quote checks, return visits, and completion notes can be tracked without leaving the roofing team in a notebook or personal phone.

Australian tradesperson crouching by a glass door using a phone on speaker

How it works

Set up Sophiie once, then let the work flow

Set up statuses, team, and job types
Match Sophiie to how your roofing team tracks gutter repair, roof inspection, tile replacement, or quote appointment, urgent work, and follow-ups.
Create jobs from enquiries
Calls, emails, chats, texts, or manual entries can become roofing job records with customer and site context attached.
Update the record as work moves
Add status changes, schedule notes, photos, documents, and reminders while the job is active for roofing work.
Use the history for callbacks and billing
The completed roofing job record keeps the context needed for quotes, invoices, customer updates, and future work.

Roofing jobs are shaped by weather, access, and evidence

A leak report may start with photos and a rough damage location, then wait for a safe inspection window, materials, crew availability, insurance notes, or strata approval. Without one job record, those moving parts are hard to explain to the customer.

Sophiie keeps roofing job details, customer context, roof notes, photos, access instructions, assigned crew, schedule, status, and reminders in one place. The office can see whether temporary protection is installed, what was quoted, and which follow-up is due.

Use one record from inspection to follow-up

Track inspection bookings, quote checks, material readiness, repair dates, after-rain checks, and completion photos with statuses and reminders. The Jobs Manager gives roofing teams a clearer handover from first call to final update.

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