Can repair invoices list parts, labour, and fees?

Yes. Invoices can include line items, tax, terms, notes, branding, and footer messages.

Does Sophiie sync with Xero?

Yes. With Xero connected, invoice records and payment status can move between the systems.

Can Sophiie send overdue reminders?

Yes. You can configure automated payment reminders based on your follow-up timing.

Can it handle fixed-fee and hourly billing?

Yes. Sophiie supports flexible billing for fixed-fee work, hourly rates, and other invoice setups your business uses.

AI office manager

Appliance repair invoicing software

Sophiie helps turn completed repair work into branded invoices with labour, parts, call-out fees, GST, terms, Xero sync, and overdue reminders.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Builds invoices from repair details

Include call-out fees, labour, parts, appliance type, model notes, GST, payment terms, and footer messages in a branded invoice.

Australian tradesperson leaning against a ute answering a phone call on site

Supports voice invoicing

Technicians can draft an invoice by speaking the customer, line items, and amounts, then review before sending.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Syncs to Xero

When connected, Sophiie sends invoices to Xero and pulls payment status back into the dashboard.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Tracks payment status

Invoice status stays visible so the office knows what is sent, paid, overdue, or waiting for review.

Australian tradesperson standing in a doorway reading a message on a phone

Follows up overdue bills

Automated reminders can politely chase late appliance repair invoices according to your timing rules.

Australian tradesperson crouching in a doorway on site using a smartphone

How it works

Set up Sophiie once, then let the work flow

Set invoice defaults
Add logo, accent colour, numbering, GST, payment terms, footer notes, and Xero connection if needed.
Create the invoice from the job
Use repair notes, labour, parts, call-out fees, appliance details, and customer information while the visit is fresh.
Review and send
Review repair line items, amounts, payment terms, and fault notes before sending.
Track and follow up
Monitor payment status and let Sophiie send overdue reminders when invoices are not paid on time.

Appliance repair invoices get worse when they wait

A technician may remember the replaced part at 2pm, but by 7pm the detail is less clear. Delayed invoices lead to vague descriptions, missed call-out fees, and slower payment.

Sophiie helps create the invoice from the work record while it is still fresh. Labour, parts, notes, GST, terms, branding, Xero sync, and reminders can all stay in the billing workflow.