Can it handle different packages?

Yes. Train Sophiie on package names, durations, add-ons, and booking rules.

Can staff use it from phones?

Yes. The mobile app supports jobs, schedules, customer records, voice notes, notifications, and invoices.

Can it manage invoices?

Yes. Sophiie supports branded invoicing, Xero sync, payment status, and overdue reminders.

Does it replace polishing or inspection tools?

No. Sophiie manages business admin. Specialist detailing inspection, estimating, or shop tools can still be used.

AI office manager

Auto detailing management software

Sophiie organises detailing calls, bookings, schedules, bay or mobile jobs, customer records, service notes, invoices, and reminders in one workflow.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Captures every enquiry

Sophiie answers calls, chats, texts, emails, and forms, then records service package, vehicle, location, and preferred timing.

Australian tradesperson crouching in a doorway on site using a smartphone

Schedules bay and mobile work

Bookings can carry package duration, technician assignment, customer notes, status, and reminders.

Australian tradesperson standing in a doorway reading a message on a phone

Keeps vehicle history

Customer profiles can store vehicle notes, previous services, invoices, messages, and follow-up timing.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Supports team updates

Mobile app schedules, voice notes, job status, photos, and reminders help workshop and mobile teams stay aligned.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Handles quotes and invoices

Create branded quotes or invoices, track follow-up, sync invoices to Xero, and chase overdue bills.

Australian tradesperson with a tool belt standing in a doorway taking a phone call

How it works

Set up Sophiie once, then let the work flow

Build your detailing setup
Add packages, durations, add-ons, service areas, customer FAQs, invoice defaults, and booking rules.
Connect customer channels
Bring phone, web chat, email, texts, forms, and calendars into Sophiie where supported.
Manage active jobs
Use schedules, status, assignments, notes, reminders, customer history, and mobile updates during each detail.
Close the loop
Invoice, update customer history, and set reminders for maintenance washes or future services.

Detailing management is capacity management

A detailer can lose margin by booking the wrong package into the wrong slot, forgetting a customer's vehicle notes, or chasing invoices after hours.

Sophiie brings the admin into one workflow. It captures enquiries, books appointments, stores customer and vehicle history, tracks job status, supports mobile updates, and handles invoices and reminders.

The system should protect the working day

For detailing teams, management software is useful when it keeps bays, mobile units, customer expectations, and follow-up visible before the schedule starts to slip.