Can it handle urgent electrical calls?

Yes. Sophiie can capture urgency and follow your call flow, while safety and priority decisions stay with your electrician.

Can Sophiie create quotes?

Yes. Sophiie AI Quoting builds branded quotes from your service list, captured scope, pricing, and terms for review.

Can invoices sync with Xero?

Yes. With Xero connected, electrical invoices created in Sophiie can sync across.

Does it replace licensed electrical judgement?

No. Sophiie handles admin workflow. Your licensed team makes technical, safety, and compliance decisions.

Electricians

Business software for electricians

Sophiie answers electrical enquiries, captures scope, books appointments, tracks job records, stores customer history, and supports quoting, invoicing, reminders, and mobile updates.

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Electrician wiring a switchboard on site at golden hour

Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Answers and qualifies calls

Capture faults, installs, switchboard work, lighting, EV chargers, site access, urgency, and preferred appointment times.

Australian tradesperson sitting in a ute taking a phone call

Manages jobs and schedules

Job records can include assigned electrician, status, schedule, address, notes, photos, documents, reminders, and history.

Australian tradesperson crouching by a glass door using a phone on speaker

Keeps customer records central

Customer profiles can show contact details, job history, calls, texts, emails, invoices, notes, and follow-up reminders.

Australian tradesperson with a tool belt standing in a doorway taking a phone call

Supports quotes and invoices

Prepare branded electrical quotes and invoices from service lists, line items, GST, terms, and captured scope, with Xero sync for invoices.

Smiling Australian tradesperson speaking on a phone while fitting a sliding window

Works from the mobile app

Electricians can review schedules, customer records, voice notes, notifications, job status, and invoices from the field.

Australian tradesperson on a phone call while crouched at the entry of a house

How it works

Set up Sophiie once, then let the work flow

Train electrical services and rules
Add job types, service areas, urgent call rules, quote language, invoice defaults, FAQs, and review requirements.
Connect customer channels
Bring phone, chat, email, text, forms, calendar, and supported integrations into Sophiie.
Manage the job workflow
Use Sophiie to capture enquiries, book work, assign jobs, update status, and keep notes attached.
Close with quote, invoice, or follow-up
Track pending quotes, send invoices, sync with Xero, and set reminders from the same record.

Electrical business software must respect the trade

Fast admin is valuable, but electrical work still needs careful intake, site review, and licensed judgement. The system should capture context, not make unsafe assumptions.

Sophiie helps with the business workflow around that work: calls, bookings, job records, schedules, customer history, quotes, invoices, reminders, and mobile updates.

The strongest record follows the job

From the first fault call to the invoice, Sophiie keeps the customer, scope, status, notes, and follow-up connected so fewer details live in personal phones.

Services & features