Handyman Services

Handyman business software

A handyman business can lose hours to small admin leaks: missed calls, vague bookings, unquoted extras, late invoices, and forgotten follow-ups. Sophiie gives those back-office tasks one place to live.

Learn more about Sophiie's AI office manager.

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Handyman fixing a property fixture on site during the day

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Phone, chat, text, email, and forms

Sophiie captures enquiries across the channels customers actually use, then records the details in a customer timeline.

Australian tradesperson sitting in a ute taking a phone call

Bookings with job qualification

Book quick tasks, quote visits, callbacks, and repeat work with calendar checks and the option to hold uncertain jobs for review.

Australian tradesperson crouching by a glass door using a phone on speaker

Jobs manager for daily work

Create, assign, schedule, track, and update jobs with notes, photos, reminders, addresses, and status history.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Quotes and invoices from one flow

Send branded quotes from saved services, convert approvals into jobs, then create invoices and payment reminders when work is complete.

Australian tradesperson leaning against a ute answering a phone call on site

CRM for repeat customers

Keep landlords, property managers, strata contacts, and homeowners organised with contact details, history, notes, and follow-up reminders.

Australian tradesperson standing in a doorway reading a message on a phone

How it works

Set up Sophiie once, then let the work flow

Train Sophiie on your services
Add your task types, service areas, hours, pricing notes, greetings, booking rules, and answers to common customer questions.
Connect calendars and channels
Bring in calls, SMS, email, web chat, webforms, Google Calendar, Outlook, and relevant workflow integrations.
Run jobs from enquiry to invoice
Every customer interaction can feed the same record, from first call to booking, quote, job update, invoice, and follow-up.
Adjust the workflow as you grow
Use Sophiie's training and dashboard tools to refine responses, tags, assignment rules, and follow-up timing.

A handyman business runs on small details

Most handyman jobs are not huge projects, but they carry plenty of admin. Customers call while you are driving, send photos by text, ask for a quote, change access instructions, add another task, and then expect the invoice quickly.

Sophiie is useful because it keeps those details from scattering. The call summary, photos, booking, quote, job notes, and invoice can live against the same customer record.

Less time switching between tools

You can use Sophiie as the office layer around your day: answer calls, qualify work, book the job, remind the customer, track the job status, send the quote or invoice, and follow up payment.

That does not replace your trade skill. It reduces the admin drag that keeps good operators doing paperwork after dinner.