Speak to Sophiie
A live demo call from Sophiie. Two minutes, no sales pitch.
Plumbers
Sophiie helps the response after the ad, website visit, or referral.
Learn more about Sophiie's AI office manager.

A live demo call from Sophiie. Two minutes, no sales pitch.
Sophiie supports plumbing marketing by improving the intake and follow-up workflow after a customer contacts you.
Sophiie answers while plumbers are on site, so burst-pipe calls, blocked-drain enquiries, and quote requests do not wait.

Ask whether the customer needs emergency help, maintenance, hot water, drainage, leak detection, or a planned install.

Pending quotes can receive timely SMS or email follow-up, with status stored in the customer timeline.

Sophiie can help send plumbing appointment confirmations and reminders so booked marketing leads are less likely to disappear.

Store job history, customer notes, conversations, and reminders so good leads are easier to nurture over time.

How it works
Connect the phone, webform, email, text, and chatbot paths customers use after seeing your marketing.
Set job categories, service areas, urgent-call rules, and booking requirements.
Sophiie answers, captures details, books where appropriate, or sends a clear next step.
Use reminders, quote status, SMS, email, and call history to keep real opportunities moving.
A plumbing lead is often ready to act now. The customer has a leak, blocked drain, hot water issue, renovation question, or maintenance need. If they call and wait, the money spent getting that lead can be wasted. Sophiie's plumbing call center handles high call volume, so blocked drains, leaks, and hot water calls are not forced to voicemail.
Sophiie focuses on that response window. She answers, collects the job type and address, checks the customer's urgency, and moves the conversation toward booking, review, or quote follow-up.
A bathroom renovation quote needs different follow-up from a hot water replacement or a blocked drain callback. Sophiie's customer records, texts, emails, and reminders help the team follow up based on the actual conversation.
The result is a marketing workflow grounded in service operations. The lead has a history, the quote has a status, and the next step is visible.
Good plumbing customers come back. Sophiie keeps service history, property notes, communications, bookings, and reminders together so referrals and repeat work are easier to manage than a list of old phone numbers.
Services & features
6 services
Manage plumbing customer texts in Sophiie, draft replies, send confirmations and reminders, and keep SMS history with each customer.
Learn more about AI Text Messaging for PlumbersSophiie answers plumbing calls 24/7, captures property address, access notes, fixture affected, and who can approve the work, books suitable jobs, and sends summaries, transcripts, and recordings.
Learn more about AI Phone Answering for PlumbersA plumbing website chatbot that answers common questions, captures job details for leaks, blocked drains, hot water issues, and bookings, then stores the conversation in Sophiie.
Learn more about AI Chatbot for PlumbersSophiie helps plumbers manage email enquiries, draft replies from approved knowledge, ask for missing details, and keep threads organised.
Learn more about AI Email Responder for PlumbersSophiie helps plumbers with customer support: collecting address, symptom, active water status, blocked-drain urgency, access notes and preferred contact details, answering approved FAQs, booking suitable work and keeping customer history organised.
Learn more about AI Customer Support for PlumbersCreate branded plumbing quotes from your service list, captured scope, pricing, GST, and terms, then follow up and convert accepted work.
Learn more about AI Quoting for PlumbersWhichever trade you're in, learn more about Sophiie's software for tradies.
No. Sophiie does not buy ads or manage campaigns. It helps respond to and follow up the enquiries your marketing produces.
Yes. Quote nudges can go out by text or email, with the follow-up outcome stored against that plumbing customer.
Yes. Sophiie can answer 24/7, capture urgent job details, and follow your escalation rules for emergency work.
Yes. Sophiie's booking workflows can check calendar availability before offering or creating appointments.
Let Sophiie answer quickly, capture the details, book ready customers, and follow up quotes.