Speak to Sophiie
A live demo call from Sophiie. Two minutes, no sales pitch.
Electricians
Sophiie answers calls, manages messages, books next steps and keeps electrical customer details together.
Learn more about Sophiie's AI receptionist.

A live demo call from Sophiie. Two minutes, no sales pitch.
Electrical calls need fast triage because a safety concern and a routine lighting quote should not be handled the same way. Sophiie gives electrical teams answering, message taking, booking support and customer history in one workflow.
Sophiie greets callers, captures the reason for contact and follows your approved reception flow for electrical enquiries.

Every electrical enquiry is saved with contact details, job notes and the next step, whether it starts as a call, text or website conversation.

Use Sophiie to help arrange a fault call-out, safety check, or quote appointment, send confirmations and keep customers updated before the team arrives.

Train Sophiie on common electrical questions, service areas, pricing rules and preparation notes so customers get consistent answers.

Calls, messages, notes and follow-ups stay connected, giving your office a clearer picture of each customer relationship.

How it works
Add greetings, services, FAQs and handover rules that match your electrical business.
Choose how Sophiie handles phone answering, SMS threads, calendar bookings and connected workflows for electrical enquiries.
Sophiie captures fault or job type, address, safety symptoms and access, answers routine electrical questions and prepares the next step for your team.
Your team can see electricians summaries, customer details, reminders and booking notes without rebuilding the conversation.
Electrical calls need fast triage because a safety concern and a routine lighting quote should not be handled the same way.
A receptionist for electrical work has to do more than say someone will call back. The useful front desk captures fault or job type, address, safety symptoms and access, recognises when power fault, burning smell, exposed wiring, or switchboard issue needs attention, and keeps routine electrical enquiries moving toward a fault call-out, safety check, or quote appointment.
Sophiie identifies urgent faults, records the address and symptoms, and routes routine quotes or safety checks into your booking workflow.
Sophiie can answer calls, help with SMS replies, provide approved FAQ answers, take messages and keep the electrical conversation in the customer record. The result is a cleaner handover for the office and fewer interruptions for electricians.
When the schedule is full, Sophiie keeps the electrical reception process steady: greet the customer, collect the right information, confirm the next step and make the record easy to review. For electrical contractors, that means less admin drift and a better first response for every new enquiry.
Services & features
6 services
Manage electrical customer texts in Sophiie, draft replies, send confirmations and reminders, and keep SMS history with each customer.
Learn more about AI Text Messaging for ElectriciansA website chatbot for electricians that answers common service questions, captures job context, books suitable appointments, and stores every conversation in Sophiie.
Learn more about AI Chatbot for ElectriciansSophiie helps electricians manage email enquiries, draft replies from approved knowledge, ask for missing details, and keep threads organised.
Learn more about AI Email Responder for ElectriciansSophiie helps electricians with customer support: collecting address, property type, fault symptoms, access notes, urgency and preferred appointment time, answering approved FAQs, booking suitable work and keeping customer history organised.
Learn more about AI Customer Support for ElectriciansSophiie helps electricians convert more inbound leads by answering quickly, qualifying enquiries, recording customer context, and prompting follow-up.
Learn more about AI Marketing for ElectriciansCreate branded electrical quotes from your service list, captured scope, pricing, GST, and terms, then follow up and convert accepted work.
Learn more about AI Quoting for ElectriciansWhichever trade you're in, learn more about Sophiie's AI receptionist for trade businesses.
Yes. Sophiie can answer electrical calls, take messages, help with bookings, support text conversations and keep customer details organised for your team.
You train Sophiie with your services, FAQs, call flows and qualification prompts such as fault or job type, address and safety symptoms.
Yes. You can set escalation rules for power fault, burning smell, exposed wiring, or switchboard issue while routine electrical enquiries move into booking, follow-up or message-taking workflows.
Yes. The greeting, answers, tone, handover rules and follow-up process are configured around your electrical business rather than a generic reception script.
Train Sophiie once, connect the channels you use, and let electrical enquiries, messages and booking details arrive as organised customer records.