Can jobs be rescheduled?

Yes. Sophiie supports scheduling workflows and can keep customers and teams updated when the schedule changes.

Can I add notes from site?

Yes. Technicians can add notes, photos, attachments, and voice note transcriptions to job records.

Is it only a calendar app?

No. The schedule is connected to customer profiles, job records, notes, reminders, and invoicing workflows.

AI office manager

Appliance repair scheduling app

Sophiie mobile app helps technicians and office teams check repair bookings, customer details, appliance notes, job status, reminders, and invoices between visits.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Shows today's repair visits

Technicians can review scheduled jobs, customer details, addresses, assigned work, and notes from the mobile app.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Carries appliance details

Each booking can include appliance type, brand, model, symptom, access notes, and previous history.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Updates job status

Use status updates, reminders, notes, photos, and attachments so the office knows where each repair stands.

Australian tradesperson sitting in a ute taking a phone call

Supports voice notes

Record repair observations on site and let Sophiie transcribe them before details are forgotten.

Australian tradesperson leaning against a ute answering a phone call on site

Connects to invoicing

When work is complete, Sophiie can help draft and send the invoice from the repair record.

Australian tradesperson taking a phone call while crouched beside a glass door on site

How it works

Set up Sophiie once, then let the work flow

Set schedule and service rules
Add appointment types, service areas, technician roles, repair categories, and booking questions.
Add bookings to the mobile workflow
New calls, texts, emails, chats, and forms can become scheduled repair visits.
Use the app during the day
Technicians check the schedule, customer profile, appliance notes, and job status while moving between visits.
Close and follow up
Add notes, invoice, update status, and set reminders before the next repair visit.

A repair schedule without job context creates extra calls

If a technician sees only a time and address, the office still gets questions: What appliance is it? What symptom? Was there an error code? Is there parking? Has this customer called before?

Sophiie keeps the scheduling app tied to the job record. The booking can carry customer history, appliance details, assigned technician, status, notes, reminders, and invoice workflow.

The phone should answer the next question

Between visits, the technician needs the next job, not a back-and-forth with the office. Sophiie mobile app puts the schedule and context in the same place.