Can I note that a job needs a jetter or camera?

Yes. Job records can include equipment requirements, access notes, photos, assigned staff, and reminders.

Can plumbers see notes on mobile?

Yes. Plumbers can use the app for schedule checks, job records, customer context, voice notes, and updates.

Can it help with equipment maintenance reminders?

You can set reminders tied to jobs or follow-up tasks, but a specialist maintenance system may still be needed for formal asset servicing.

Can Sophiie keep customer history with equipment notes?

Yes. Customer profiles and job records can store previous job notes, invoices, messages, and reminders.

Plumbers

Asset tracking software for plumbers

Sophiie helps plumbing teams record which tools, jetter, camera, parts, access notes, and reminders belong with each blocked drain, leak, hot water, or install job.

Try free Speak to Sophiie

Plumber fixing a burst pipe under a kitchen sink

Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

First Name *

Last Name *

Email *

Phone *

Industry *

Sophiie needs this contact information to contact you about our products and services. Unsubscribe at any time.

Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Records tool and equipment needs

Add notes for jetters, cameras, pumps, ladders, parts, access, shut-off details, and customer-reported symptoms.

Australian plumber repairing a sink pipe with a wrench while taking a phone call

Connects notes to assigned work

Job records can show assigned plumber, schedule, address, customer details, status, notes, photos, and reminders.

Australian tradesperson standing in a doorway reading a message on a phone

Stores photos and documents

Attach site photos, access notes, documents, and repair history so equipment decisions are easier to review.

Australian tradesperson on a phone call while crouched at the entry of a house

Sets reminders around equipment tasks

Use reminders for return visits, parts checks, follow-up calls, or maintenance-related tasks after the plumbing job.

Australian tradesperson taking a phone call while crouched beside a glass door on site

Fits beside asset registers

Use dedicated asset software for GPS, barcode check-in, depreciation, or inventory. Use Sophiie for job and customer context.

Australian tradesperson leaning against a ute answering a phone call on site

How it works

Set up Sophiie once, then let the work flow

Train plumbing intake questions
Add questions about blocked drains, leaks, hot water, gas, access, symptoms, and equipment likely needed.
Capture the job details
Sophiie records customer details, issue, urgency, address, access, and relevant equipment notes.
Attach notes to the scheduled job
Keep assigned plumber, schedule, equipment context, photos, status, and reminders on the job record.
Review before and after the visit
Use job history to prepare equipment before dispatch and record what was used or needs follow-up.

Plumbing equipment notes are part of dispatch

A blocked drain call may need a jetter or camera. A hot water job may need model details. A leak may need access and shut-off notes. If that information is not tied to the job, the wrong gear can leave the yard.

Sophiie keeps equipment context with the plumbing job record. Notes, photos, assigned plumber, schedule, customer history, reminders, and status can stay together.

Use the right system for the right problem

Sophiie does not replace GPS tags or a formal asset register. It helps make sure the plumber knows what the job likely needs and what follow-up is required.

Services & features