Plumbers

Inventory management software for plumbers

For plumbers, the missing part is often a missing detail. Sophiie captures the fixture, fault, access, photos, and follow-up notes before the ute heads to site.

Learn more about Sophiie's AI office manager.

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Parts context for plumbing jobs

Use Sophiie to keep job-specific materials information organised while your accounting and supplier systems handle the ledger.

01

Intake for fixtures, leaks, and blockages

Sophiie can ask whether the incoming call is a blocked drain, burst pipe, hot water issue, tapware repair, or install, then record details that affect parts and timing.

Australian plumber repairing a sink pipe with a wrench while taking a phone call
02

Photos and notes in the job record

Attach site photos, model numbers, access notes, and return-visit requirements so plumbers do not arrive without the information they need.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house
03

Reminders for parts and follow-up

Set reminders for ordered valves, replacement cartridges, hot water parts, or warranty follow-ups directly in the customer or job workflow.

Australian tradesperson in hi-vis taking a phone call beside a brick wall
04

Customer history for repeat properties

Past jobs, contact details, notes, and upcoming bookings are stored together for property managers, landlords, strata sites, and regular customers.

Australian tradesperson leaning against a ute answering a phone call on site
05

Invoices with material line items

Create branded invoices with callout, labour, fittings, fixtures, parts, and tax rates, then sync to Xero and follow up overdue payments.

Australian tradesperson sitting in a ute taking a phone call

How it works

Set up Sophiie once, then let the work flow

  1. Set plumbing intake questions

    Train Sophiie to ask about the fault, fixture, urgency, access, photos, water isolation, and whether the customer has a model number.

  2. Turn the call into a job record

    The summary, schedule, address, assigned team member, notes, and attachments stay tied to the plumbing job.

  3. Track return-visit requirements

    If a cartridge, pump, heater part, or fitting needs ordering, record it with reminders and status updates so it is not forgotten.

  4. Invoice what was done and used

    Add parts and labour as line items, sync the invoice to Xero, and use payment follow-up reminders when needed.

Plumbing parts depend on the story behind the call

A blocked drain, leaking mixer, failed hot water unit, and leaking cistern all sound simple until the plumber arrives without the right context. The customer may know the brand, have a photo, or remember a previous repair, but that detail often gets lost during a rushed call.

Sophiie helps capture that information early and keep it with the job. The office can see the call summary, job notes, attachments, reminders, and customer history before the next visit is booked.

Useful notes beat another spreadsheet

For many plumbing businesses, a giant inventory setup is less urgent than knowing which part is needed, which property it belongs to, and whether a return visit has been scheduled.

Sophiie supports that daily workflow through job records, status updates, assigned team members, notes, photos, and reminders.

Materials flow through to billing

When the job is complete, Sophiie can help build a branded invoice with labour, fittings, parts, callout fees, and tax settings. Xero sync and payment tracking make the billing handoff cleaner.

That keeps the parts conversation connected from intake to invoice, though Sophiie does not handle stock counts.

Services & features

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Frequently asked questions

No. Sophiie does not manage warehouse quantities or supplier ordering. It keeps parts-related job notes, photos, reminders, customer history, and invoice details organised.

Sophiie can capture the customer's information during calls and keep notes and attachments in the job workflow, helping the team prepare before attending.

Yes. Use job status, notes, history, and reminders to keep return visits visible after a part is sourced.

Yes. Sophiie supports detailed invoice line items, tax rates, branded templates, Xero sync, payment status tracking, and automated email reminders.

Keep plumbing parts details attached to the job

Train Sophiie to capture the information your plumbers need, then carry it through job notes, reminders, and invoices.

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