Auto detailing software

From a price question to a booked detail

Detailing customers often ask for a price before anyone has seen the car. The honest answer depends on vehicle size, condition, package and where the work will be done. A booking made without those details tends to run long, or turns up at an address with no water and nowhere to park.

How a detailing booking comes together

1. Answer. Price questions arrive while you're halfway through a machine polish. Forward missed or overflow calls to Sophiie, or have her answer first, and send website chat and texts into the same workflow.
2. Capture. Sophiie asks for the vehicle type, condition, package, add-ons, location, and water or power access.
3. Sort. A standard wash or interior package can be quoted from your service list. Paint correction, heavy oxidation or overspray is flagged for your review.
4. Hand off. Sophiie turns the enquiry into a job record with the service type, vehicle size, location, customer notes, photos and assigned detailer.
5. Book and remind. The detail is confirmed or held pending, and the customer gets a confirmation and reminders before the day.

Example: a mobile interior detail at a workplace

For example, a mobile detailing business might get a request for an interior clean while the car sits in an office car park. Sophiie records the vehicle, package and add-ons, the address, whether the parking is covered, and whether water or power is available. She checks your availability and offers a time, then confirms it or marks it pending if your rules say so. The confirmation and reminder texts cover the time, the location and preparation, like clearing personal belongings out of the car. If plans change, the reschedule stays tied to the same customer and job record.

Example: a ceramic coating enquiry that needs your eye

A customer wants a ceramic coating on a used ute and mentions swirl marks. Sophiie captures the vehicle type, condition notes and paint defects, and asks for photos if your process requires them. Heavy oxidation, overspray and similar paint problems change prep time, so the enquiry is flagged for your review instead of priced from a standard package. Once you've set the price, Sophiie helps send the coating quote by email or text and follows up if the customer goes quiet. If they accept, the coating is booked in with the scope and paint notes attached.

Repeat customers

Detailing is repeat work. The customer record keeps vehicle notes, previous services, preferences, invoices and messages together, and reminders can prompt the next booking. When a regular calls about a maintenance wash, your team can see what was done last time before they answer.

On the day and after

The job record shows the assigned detailer, status, notes and photos, and the mobile app keeps schedules and customer records on the detailer's phone between cars. When the detail is done, Sophiie helps turn the package and add-ons into an invoice draft, and overdue invoices get follow-up on the timing you set. It works alongside your accounting software.

What stays with the detailer

Sophiie runs the admin around the detail. She doesn't assess paint condition or recommend products. Package prices come from your service list, and anything outside it waits for you.