Does it replace my estimating tool?

No. Sophiie keeps the customer, conversation, notes, reminders, and job history organised around the estimate. You can still use your preferred takeoff or pricing method.

Can I see past brickwork before calling a repeat customer back?

Yes. The CRM gives you the customer timeline, including calls, messages, notes, previous jobs, and reminders, so repeat work is easier to handle.

Can Sophiie help when I miss calls on site?

Yes. Sophiie can answer calls, capture the enquiry details, and save a summary so you can follow up with context when you are off the tools.

Bricklayers

Bricklayer CRM for quotes, site notes, and repeat builds

CRM for bricklayers who quote from site details, not memory.

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Bricklayer laying blockwork on a residential site

Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Site-ready customer records

Store the client name, site address, builder contact, access notes, wall type, and every call or message in one CRM profile.

Australian tradesperson crouching in a doorway on site using a smartphone

Quote follow-up reminders

Set reminders for estimates that need drawings, photos, brick selections, or a builder approval before the job can move forward.

Australian tradesperson standing in a doorway reading a message on a phone

Call and message history

Review the conversation before calling back, including what Sophiie captured from phone enquiries and what your team added later.

Australian tradesperson on a phone call while crouched at the entry of a house

Job notes for repeat work

Keep past brickwork notes, completion details, and future repair requests attached to the same client record.

Australian tradesperson taking a phone call while crouched beside a glass door on site

Direct contact from the dashboard

Call, email, or text customers from Sophiie when a quote is ready, a site visit changes, or a delivery window needs confirming.

Australian tradesperson leaning against a ute answering a phone call on site

How it works

Set up Sophiie once, then let the work flow

Set up brickwork enquiry details
Add the job types you handle, such as retaining walls, brick fences, extensions, repairs, and builder subcontract work.
Let Sophiie capture the first enquiry
Calls, texts, and emails are logged with contact details, service need, site address, and notes your team can review.
Build a clean job timeline
Add measurements, quote notes, site visit outcomes, reminders, and job status changes as the work moves from enquiry to completion.
Follow up without digging
Use the CRM timeline to return calls, send quote updates, and handle repeat work with the history already in front of you.

Why bricklayers need more than a generic CRM

Brickwork enquiries often arrive with half the facts missing: wall height, pier spacing, access, materials, drawings, and whether the builder or homeowner is the decision-maker. A builder can ask for a blockwork variation on Monday, a homeowner can send photos on Wednesday, and your estimator still needs the original measurements before pricing it.

How Sophiie keeps the customer record useful

Sophiie keeps the caller details, address, notes, call summary, quote conversation, and job reminders on the same customer timeline. Your team can record wall type, square metres, access notes, and whether scaffolding or skip access was discussed, log builder, homeowner, and site contact details without splitting the job across phones, and set reminders for quote revisions, colour confirmation, and post-job clean-up checks.

Where Sophiie fits into bricklayers admin

For bricklayers, Sophiie combines customer CRM, AI phone answering, text and email management, scheduling, job manager records, reminders, and business training around the way enquiries actually arrive. In that bricklayer workflow, the first conversation, the job context, and the next follow-up stay attached to the customer instead of being split between phones, inboxes, and notebooks.

Services & features