Can Sophiie handle high call volume?

Yes. Sophiie can handle multiple calls at once and is available 24/7 for call answering.

Does it replace pest compliance software?

No. Sophiie supports customer intake, CRM, communication, scheduling, job notes, reminders, quoting, and invoicing around your technical systems.

Can Sophiie integrate with existing tools?

Sophiie supports integrations such as Xero, Google Calendar, Outlook, ServiceM8, Simpro, Gmail, and Zapier depending on your setup.

AI office manager

Enterprise pest control software for multi-site service teams

AI office management for larger pest control teams with many moving parts.

Try free Speak to Sophiie

Enterprise Pest Control Software for Multi-Site Service Teams

Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

First Name *

Last Name *

Email *

Phone *

Industry *

Sophiie needs this contact information to contact you about our products and services. Unsubscribe at any time.

Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

AI answering for high call volume

Sophiie answers calls 24/7, handles multiple calls at once, captures enquiry details, and saves summaries for review.

Smiling Australian tradesperson speaking on a phone while fitting a sliding window

CRM records by customer and site

Keep contacts, site notes, pest concerns, communication, service history, and reminders in one timeline.

Australian tradesperson with a tool belt standing in a doorway taking a phone call

Job manager for scheduled work

Track descriptions, assigned team members, scheduled dates, status updates, photos, documents, and notes.

Australian tradesperson taking a phone call while crouched beside a glass door on site

Recurring follow-up reminders

Use reminders for rechecks, annual inspections, service plan conversations, quote approvals, and customer updates.

Australian tradesperson on a phone call while crouched at the entry of a house

Integrations around existing systems

Sophiie supports connections with tools such as Google Calendar, Outlook, Xero, ServiceM8, Simpro, Gmail, and Zapier depending on setup.

Australian tradesperson standing in a doorway reading a message on a phone

How it works

Set up Sophiie once, then let the work flow

Map your pest control services
Train Sophiie on residential, commercial, strata, termite, general pest, recurring service, and urgent enquiry rules.
Centralise customer intake
Route calls, emails, texts, and website chat into consistent records with summaries and next actions.
Track jobs through the service workflow
Use job manager details, assigned staff, status updates, scheduled dates, notes, and reminders.
Review history before follow-up
Use the CRM timeline to handle rechecks, renewals, invoice questions, and site contact changes.

Enterprise pest control creates coordination problems

Large teams deal with residential customers, commercial sites, strata contacts, recurring service plans, rechecks, technicians, and branch-level handoffs. The risk is not one missed note, it is a pattern of lost context.

What Sophiie centralises

Sophiie brings AI phone answering, CRM, text and email management, website chat, smart scheduling, job manager records, quoting support, invoicing, and training into one admin layer. Customer history and job context stay easier to find.

How it supports scale without overclaiming

Sophiie does not replace specialist compliance or treatment reporting. It supports the customer-facing workflow around intake, scheduling, communication, job status, reminders, invoices, and follow-up.