Can customers upload photos?

Yes. Sophiie's webform supports photos and files so you can review the issue before calling back.

Can leads be booked automatically?

Yes. Sophiie can book straightforward work or create pending bookings for jobs that need review.

Will I see the conversation history?

Yes. Lead details, call summaries, messages, notes, and follow-ups are stored in the customer timeline.

Handyman Services

Handyman leads app

Handyman leads often arrive when you are under a sink, up a ladder, or driving to the next job. Sophiie captures the lead, asks the right questions, and keeps the next action visible.

Try free Speak to Sophiie

Handyman fixing a property fixture on site during the day

Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

First Name *

Last Name *

Email *

Phone *

Industry *

Sophiie needs this contact information to contact you about our products and services. Unsubscribe at any time.

Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Lead capture from every channel

Calls, missed calls, chat, webforms, SMS, and email can all create customer records with the job details attached.

Australian tradesperson leaning against a ute answering a phone call on site

Photo and file-friendly webforms

Customers can submit photos, address, phone, preferred time, and job details so you know what they need before calling back.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

AI qualification and tagging

Sophiie can classify repair, install, assembly, urgent, quote-needed, or property-manager leads based on the details captured.

Australian tradesperson crouching by a glass door using a phone on speaker

Booking and callback options

Qualified leads can be booked into the calendar, marked pending, or assigned for callback depending on your rules.

Australian tradesperson sitting in a ute taking a phone call

Follow-up reminders

If the customer needs a quote, approval, or a later callback, Sophiie keeps the reminder in the CRM timeline.

Australian tradesperson crouching in a doorway on site using a smartphone

How it works

Set up Sophiie once, then let the work flow

Set your lead questions
Train Sophiie to capture job type, urgency, photos, access, location, contact method, and preferred times.
Publish lead channels
Use phone answering, chat, webform links, SMS, and email so customers can reach you without waiting.
Qualify the lead
Sophiie tags and records the request so you can decide whether to book, quote, transfer, or decline.
Move it into the work queue
The lead becomes a booking, quote, callback, or job record with follow-up reminders attached.

A lead app should do more than collect names

For handyman work, a lead without context is still admin. You need to know what broke, where it is, whether there are photos, when the customer is available, and whether the job is worth booking or quoting.

Sophiie captures that information before it reaches your queue. That turns a missed call into a structured lead instead of another voicemail to decode.

Useful for solo operators and small teams

If you work alone, Sophiie protects the leads you would otherwise miss while on site. If you run a team, Sophiie helps triage and assign those leads so the right person follows up.

The same lead record can move into a quote, booking, job, invoice, and follow-up, which keeps the work from fragmenting as it progresses.