Can Sophiie handle emergency and non-emergency jobs?

Yes. You can train Sophiie with different call flows and escalation rules for urgent lockouts, routine rekeys, commercial work, and general enquiries.

Can it help mobile locksmiths?

Yes. Job records can include locations, assigned team members, scheduled dates, status, notes, and history for mobile work.

Can Sophiie create invoices?

Yes. Sophiie supports professional invoicing, Xero sync, payment tracking, and overdue reminders.

AI office manager

Locksmith business software

Sophiie answers, qualifies, routes, books, tracks jobs, stores customer history, supports estimates, and helps invoice locksmith work.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

AI answering for every call

Sophiie handles lockouts, rekeys, broken keys, commercial enquiries, and after-hours requests with trained call flows.

Australian tradesperson standing in a doorway reading a message on a phone

Lead and customer CRM

Store contact details, job history, call summaries, notes, reminders, communication history, and upcoming jobs.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Dispatch and job tracking

Use addresses, urgency notes, assigned technicians, scheduled times, status, and job history to organise mobile work.

Australian tradesperson taking a phone call while crouched beside a glass door on site

Estimates and quotes

Train Sophiie with services and pricing guidance so quote conversations and estimates start from your business rules.

Australian tradesperson crouching in a doorway on site using a smartphone

Invoices and payment follow-up

Generate locksmith invoices, use Xero sync where configured, monitor payment state, and let Sophiie handle reminder emails.

Smiling Australian tradesperson speaking on a phone while fitting a sliding window

How it works

Set up Sophiie once, then let the work flow

Train locksmith services
Add service areas, lockout rules, rekey services, pricing guidance, hours, transfer rules, and safety notes.
Capture and qualify calls
Sophiie records location, service type, urgency, contact details, and any special instructions.
Move into dispatch or booking
Create the job, assign a technician, schedule the time, and keep status visible.
Complete billing and follow-up
Send quotes or invoices, track payment, and keep customer history for future work.

Locksmith business software has to handle urgency and detail

A locksmith office can move from a midnight lockout to a commercial rekey to a property manager quote in the same hour. The software has to capture urgency without losing the details that make the job safe, billable, and dispatchable.

Sophiie acts as an AI receptionist and office manager for that front-office load. It can answer calls, qualify requests, capture locations, route urgent enquiries, store customer history, manage jobs, support quotes, and handle invoices.

One workflow for mobile work

Mobile locksmithing depends on clean handoffs. The technician needs the address, lock problem, contact details, urgency, proof or access notes, and any customer history. Job Manager and CRM keep that information attached to the work rather than scattered across phone notes.

After the job, Sophiie can help create invoices, sync with Xero, track payment status, and follow up overdue accounts. That keeps field work and admin in the same loop.

Train the software around your rules

You can teach Sophiie service areas, hours, pricing, greetings, call outcomes, transfers, and after-hours scenarios. That matters for locksmiths because not every call should be handled the same way. Emergency calls, commercial requests, and routine estimates need different questions and next steps.

Other businesses we serve

Sophiie supports call answering, lead capture, booking, CRM, dispatch support, job management, quoting, invoicing, text, email, chatbot, reminders, and training.

Give your locksmith business a steadier front office

Use Sophiie to answer calls, qualify jobs, manage technicians, store customer history, and invoice completed work.

Try free

Locksmith business software

Speak to Sophiie