Electricians

Management software for electricians

Built for busy electricians who cannot manage admin from a switchboard.

Electrician wiring a switchboard on site at golden hour

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Electrical admin Sophiie can take off the tools

Sophiie supports the communication and scheduling work around your electricians without pretending to replace licensed judgement.

01

Fault call qualification

Sophiie asks what has failed, whether power is out, whether there are safety concerns, and where the job is located.

Australian tradesperson crouching by a glass door using a phone on speaker
02

Calendar-aware bookings

Routine installs, inspection work, and non-urgent repairs can be booked against real availability in Google, Outlook, or CRM-backed schedules.

Australian tradesperson sitting in a ute taking a phone call
03

Smart urgent routing

After-hours or safety-sensitive calls can follow escalation rules so urgent work reaches the right electrician sooner.

Australian tradesperson leaning against a ute answering a phone call on site
04

Job notes and history

Customer records can store previous site notes, call summaries, photos, reminders, and upcoming work so repeat sites are easier to manage.

Australian tradesperson in hi-vis taking a phone call beside a brick wall
05

Quotes and invoice handoff

Sophiie can help prepare quotes from your service list, send follow-ups, create invoices, and sync invoices to Xero.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

How it works

Set up Sophiie once, then let the work flow

  1. Train the electrical call flow

    Add services, service areas, safety escalation rules, and the questions your office normally asks before booking.

  2. Answer and classify enquiries

    Sophiie captures the customer's issue, property details, urgency, preferred times, and contact information.

  3. Book, route, or queue for review

    Simple jobs can be scheduled, urgent calls can transfer, and unclear work can wait for human review with notes attached.

  4. Follow the job through admin

    Quotes, reminders, customer updates, job notes, and invoice status stay connected to the customer timeline.

Electrical work needs clean triage

An electrical office has to sort quick questions from real safety issues. A customer with a tripping breaker, a builder needing rough-in dates, and a homeowner asking about EV charger pricing all need different next steps.

Sophiie helps by keeping the first interaction structured. She can answer the call, collect the fault or project details, capture the address and preferred times, and apply your escalation rules before the job reaches the electrician.

Management without losing the field context

Electricians are rarely sitting at a desk when the customer calls back. Sophiie's CRM and job manager keep call summaries, job history, reminders, photos, assigned staff, and schedule details close to the customer record.

That context is useful for repeat commercial sites, strata work, builders, and homeowners with staged projects. Your team can see what was promised, what was quoted, and what needs to happen next.

Where automation should stop

Sophiie does not replace trade judgement or compliance requirements. It handles the admin around the work: answering, qualifying, booking, routing, following up, quote status, and invoice handoff. Electricians keep control of the technical outcome while the office workflow gets lighter.

Services & features

All Sophiie services for Electricians

Frequently asked questions

No. Sophiie collects the customer's description and routes or books the work according to your rules. Licensed electricians still make technical decisions.

Run electrical admin through one AI office manager

Let Sophiie answer fault calls, capture the job context, organise the booking path, and keep electrical follow-up visible.