AI office manager

Pest control business software

One AI front office for leads, bookings, jobs, customers, and billing.

Pest Control Business Software

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Core business workflows Sophiie supports

Sophiie is built for service-business operations around communication, scheduling, CRM, jobs, and billing.

01

AI receptionist

Answer calls 24/7, qualify pest issues, filter spam, route urgent work, and capture customer details.

Australian tradesperson standing in a doorway reading a message on a phone
02

Booking and scheduling

Check calendars, book treatments, mark bookings pending, send confirmations, and capture reschedule requests.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house
03

Customer CRM

Store calls, texts, emails, chats, job history, property notes, reminders, and follow-ups in one profile.

Australian tradesperson taking a phone call while crouched beside a glass door on site
04

Job manager

Track assigned staff, scheduled times, job status, notes, photos, and customer updates.

Australian tradesperson crouching in a doorway on site using a smartphone
05

Quoting and invoicing

Create quotes and invoices, track status, follow up pending quotes or overdue bills, and sync invoices to Xero.

Australian tradesperson sitting in a ute taking a phone call

How it works

Set up Sophiie once, then let the work flow

  1. Train pest services and rules

    Add treatment types, service area, booking logic, emergency routing, pricing notes, and customer FAQs.

  2. Connect customer channels

    Bring phone, SMS, email, webform, and chatbot enquiries into one Sophiie workflow.

  3. Operate from customer timelines

    Use CRM records, job notes, reminders, bookings, and quote or invoice status to manage daily work.

  4. Keep improving the workflow

    Review call summaries, common questions, and follow-up gaps, then update Sophiie's training as the business changes.

Pest control admin crosses too many tools

A pest control business may use one tool for calls, one for calendars, one for invoicing, and a mix of text messages and memory for customer notes. That makes it easy for leads, reservice requests, and overdue invoices to slip.

Sophiie brings the front-office workflow together around the customer. Calls, messages, bookings, job notes, reminders, quotes, and invoices can share the same context.

From infestation call to completed job

Sophiie can answer the first call, ask about the pest type and property, book or route the job, store customer notes, send confirmations, follow up quotes, and support invoice creation after completion.

That is the practical business layer most pest control teams need more of: less manual handoff and more visible next actions.

Control stays with your team

You set service areas, pricing notes, escalation rules, booking rules, tone, and customer questions. Sophiie follows the business process you train, and your technicians keep control of treatment decisions.

Frequently asked questions

Sophiie handles front-office workflows: answering, booking, CRM, jobs, quotes, invoices, reminders, and communication. Specialist compliance tools may still be needed.

Run pest control admin through one AI office manager

Let Sophiie answer, book, organise, follow up, invoice, and keep the customer record clean.