Can jobs be rescheduled in Sophiie?

Yes. The job manager supports rescheduling and keeping both your team and customers informed.

Can reminders be set for electrical jobs?

Yes. You can set job-specific reminders for deadlines, follow-ups, parts, and customer confirmations.

Does Sophiie replace licensed dispatch decisions?

No. Sophiie organises scheduling, job records, and communication. Your team still decides who should attend each job.

Electricians

Electrician scheduling software for jobs, callbacks, and reminders

Scheduling software for electricians balancing planned jobs and callbacks.

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Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Smart calendar visibility

Use Sophiie to view scheduled times, avoid overlaps, and keep the calendar accessible from the dashboard.

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Rescheduling support

Move jobs when parts, access, emergencies, or overruns change the day, while keeping customer context visible.

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Job-specific reminders

Set reminders for parts, access checks, customer confirmations, and return visits.

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Customer communication timeline

Keep calls, texts, emails, and notes attached to the appointment and customer profile.

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AI call capture for new bookings

Sophiie can answer calls, gather details, and help your team turn enquiries into scheduled jobs.

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How it works

Set up Sophiie once, then let the work flow

Train Sophiie on booking rules
Add job categories, service areas, availability preferences, and details needed before an electrical appointment is booked.
Capture booking details
Sophiie records the customer, site, service need, urgency, access notes, and preferred timing.
Schedule with reminders
Track scheduled times, assigned team members, job notes, and reminders from the job manager.
Reschedule and update customers
Use Sophiie's communication tools to confirm changes and keep the customer record current.

Electrical schedules shift quickly

A board upgrade can run long, a safety issue can become urgent, and a routine lighting job can need parts before the return visit. The schedule has to keep customers informed without losing job context.

How Sophiie keeps the calendar useful

Sophiie's scheduling tools check availability, avoid overlaps, show scheduled job times, and support rescheduling. The job manager keeps descriptions, assigned team members, notes, attachments, reminders, and job history together.

Why the CRM matters

When a customer calls about a booking, your team can see the prior calls, texts, emails, notes, and upcoming jobs from the customer record before responding.

Services & features