Can it store product selections and room notes?

Yes. You can keep product choices, room details, measurements, subfloor notes, and customer preferences in the CRM.

Does it replace flooring takeoff software?

No. Sophiie organises customer workflow, communication, quotes, scheduling, jobs, and invoicing around your existing specialist tools.

Can Sophiie help after installation?

Yes. Customer history and reminders help with warranty questions, maintenance follow-ups, reviews, and future flooring work.

Flooring Specialists

Flooring business software for leads, jobs, and install follow-up

AI office management for flooring businesses with active installs.

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Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

AI call answering

Sophiie captures flooring enquiries 24/7 and saves summaries with customer details and service needs.

Australian tradesperson leaning against a ute answering a phone call on site

CRM for product and room details

Keep rooms, measurements, product choices, subfloor notes, calls, texts, emails, and reminders together.

Australian tradesperson sitting in a ute taking a phone call

Quote support

Use trained services and pricing to help create professional quotes for review.

Australian tradesperson crouching by a glass door using a phone on speaker

Scheduling and job manager

Track scheduled install dates, assigned team members, status updates, notes, photos, documents, and job history.

Australian tradesperson with a tool belt standing in a doorway taking a phone call

Invoicing and payment follow-up

Create branded invoices, sync with Xero, track payment status, and configure overdue reminders.

Smiling Australian tradesperson speaking on a phone while fitting a sliding window

How it works

Set up Sophiie once, then let the work flow

Train Sophiie on your flooring work
Add products, services, pricing inputs, room details, FAQs, and service areas.
Capture the lead and measure-up details
Sophiie records customer details, rooms, product interest, timing, and next actions.
Move quote to install
Use reminders, quote support, scheduling, and job manager notes to keep work moving.
Invoice and support repeat customers
Create invoices, follow up payment, and keep installation history available for warranty or future work.

Flooring jobs carry details through every stage

A lead becomes a measure-up, samples, room decisions, quote revisions, product ordering, install scheduling, completion notes, and sometimes warranty follow-up. The admin has to travel with the customer.

What Sophiie brings together

For flooring businesses, Sophiie connects AI phone answering, CRM, text and email management, website chat, smart scheduling, job records, quote support, invoicing, and training. That gives flooring teams one place to keep customer context and next steps.

Why this matters on install days

When a customer calls about access, product choices, prep, or arrival windows, your team can review calls, notes, reminders, job details, and communication history before responding.

Services & features