Can it store product and room details?

Yes. The CRM can store product choices, room notes, measurements, subfloor details, and customer preferences.

Can installers access job history?

Sophiie's job manager keeps job details, status updates, assigned team members, scheduled dates, notes, photos, documents, and history visible.

Does it replace showroom or inventory software?

No. Sophiie supports customer intake, CRM, scheduling, job records, communication, quoting, and invoicing around your existing tools.

Flooring Specialists

Flooring contractor software for measure-ups and install jobs

Software support for flooring contractors balancing showroom and site.

Try free Speak to Sophiie

Flooring specialist laying plank flooring on site

Speak to Sophiie

A live demo call from Sophiie. Two minutes, no sales pitch.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

Measure-up context

Record rooms, measurements, product interest, subfloor notes, access, and photos needed.

Smiling Australian tradesperson speaking on a phone while fitting a sliding window

CRM timeline

Keep calls, texts, emails, notes, quote status, and reminders on one customer record.

Australian tradesperson with a tool belt standing in a doorway taking a phone call

Smart scheduling

Book measure-ups and installs, avoid overlaps, reschedule when needed, and keep customers updated.

Australian tradesperson taking a phone call while crouched beside a glass door on site

Job manager records

Track scheduled times, assigned team members, status updates, notes, attachments, and job history.

Australian tradesperson on a phone call while crouched at the entry of a house

Quote and invoice support

Use trained quoting workflows and create branded invoices with Xero sync and payment reminders.

Australian tradesperson leaning against a ute answering a phone call on site

How it works

Set up Sophiie once, then let the work flow

Train Sophiie on services and products
Add flooring types, install services, repair work, pricing inputs, and common customer questions.
Capture leads and measure-up needs
Sophiie records customer details, rooms, product interest, timing, and access notes.
Schedule and track the install
Use job manager records for assigned team members, status updates, notes, documents, and reminders.
Invoice and maintain history
Create invoices, sync with Xero, follow up payment, and keep install history for repeat work.

Flooring contractors move between showroom details and site realities

A customer can choose a product in one conversation, change rooms after a measure-up, discover subfloor work, then call about install preparation. The job context has to stay together.

How Sophiie supports the workflow

Sophiie answers calls, centralises CRM records, manages texts and emails, supports smart scheduling, tracks job details, and helps with quoting and invoicing. Each step connects back to the customer timeline.

Useful on install week

Your team can check product notes, access, scheduled dates, assigned team members, reminders, job status, photos, documents, and customer messages before arrival.

Services & features