Flooring Specialists

Flooring software

Flooring teams win work by responding quickly, quoting clearly, scheduling cleanly, and keeping customers informed. Sophiie handles the office workflow around those moments so installers and sales staff can stay focused.

Learn more about Sophiie's AI office manager.

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Flooring specialist laying plank flooring on site

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A live demo call from Sophiie. Two minutes, no sales pitch.

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Missed call from Sarah ChenNew booking confirmed for 1pmVoicemail transcribedWebsite form: bathroom downlightsInvoice #1042 marked paidDeposit received from Amy WuText reply sent to Toby Mercer

Quote request: switchboard upgradeText: are you free Thursday?After-hours call answeredFollow-up sent to Raj PatelCallback scheduled for 9amMissed call returned in 30sAppointment reminder sent

Emma Davies: power out in kitchenNew job card createdMarco Reyes: needs a quoteReminder sent to Tom BradleyPriya Sharma: hot water faultQuote approved: $2,400Review request sent to Dana Lee

24/7 enquiry handling

Sophiie answers calls, website chats, emails, texts, and webform leads, then captures the flooring details your team needs for the next step.

Australian tradesperson leaning against a ute answering a phone call on site

Measure and install booking

Book site measures, showroom visits, callbacks, and installation appointments using connected calendars and your assignment rules.

Australian tradesperson in hi-vis taking a phone call beside a brick wall

Customer CRM and job history

Every customer can have contact details, notes, call summaries, job history, upcoming appointments, and follow-up reminders in one timeline.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

Quotes, invoices, and reminders

Create branded quotes, follow up pending work, generate invoices, sync invoice data with Xero, and send payment reminders.

Australian tradesperson standing in a doorway reading a message on a phone

Mobile access between jobs

Use the mobile app workflow for jobs, schedules, invoices, notes, and customer context while your team is between sites.

Australian tradesperson crouching in a doorway on site using a smartphone

How it works

Set up Sophiie once, then let the work flow

Train Sophiie on the business
Add services, product categories, hours, service areas, pricing rules, quote terms, voices, greetings, and common customer questions.
Connect channels and calendars
Bring calls, chat, email, SMS, forms, Google Calendar, Outlook, and relevant integrations into the workflow.
Run each flooring job from one record
Lead capture, measure booking, quote, install scheduling, notes, invoice, and follow-up stay connected.
Review, refine, and scale
Use the dashboard to update responses, adjust workflows, and keep Sophiie aligned with how your flooring business operates.

Flooring software should reduce the office load

Flooring businesses often run on separate pieces: phone, calendar, quote template, stock notes, installer messages, invoice tool, and a spreadsheet for follow-ups. The work gets done, but the admin load grows with every lead.

Sophiie is the AI office manager around that workflow. She answers, records, books, reminds, drafts, follows up, and keeps the customer timeline organised so your team can see what happened without searching five places.

Built around the actual flooring journey

A customer may start with a rough idea, then need a measure, product advice, a quote, a revised quote, an installation slot, and an invoice. Sophiie keeps that journey connected.

For commercial work, the same workflow can hold site contact details, access notes, staged scheduling, quote versions, and communication history. For residential work, it keeps the small details visible: stairs, pets, old carpet removal, strata approval, and preferred dates.