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Plumbers
Job management software for plumbers
From burst pipes to hot water repairs, Sophiie keeps the call details, job record, plumber assignment, photos, status, and invoice in one workflow.
Learn more about Sophiie's job management software.
A clearer workflow for plumbing jobs
Sophiie helps plumbing teams manage the admin around urgent, recurring, and follow-up work.
01
Urgent call capture
Sophiie can answer 24/7, ask about leaks, blockages, hot water issues, access, urgency, and preferred timing, then summarise the call.
02
Job schedule and assignment
Keep scheduled time, assigned plumber, address, map context, status, and customer details connected to the job.
03
Notes for parts and return visits
Record model numbers, fixture details, ordered parts, photos, and follow-up requirements so repeat visits are easier to manage.
04
Customer history for properties
CRM records keep past jobs, contact details, conversations, and reminders together for homes, rentals, strata, and commercial sites.
05
Invoices after the job
Create invoices for callout, labour, parts, fittings, and repairs, then sync to Xero and track payment status.
How it works
Set up Sophiie once, then let the work flow
Set plumbing call questions
Train Sophiie to ask about the fault, water isolation, fixture, photos, access, urgency, and preferred booking time.
Book and build the job
Turn calls into scheduled jobs with address, assigned plumber, status, notes, and customer context.
Update the job from site
Add attachments, parts notes, return-visit reminders, and status updates when the job changes.
Invoice and follow up
Use line-item invoices, Xero sync, payment status, and automated email reminders to close the admin loop.
Plumbing jobs need fast intake and accurate notes
A leaking pipe, blocked drain, and hot water failure all need different questions. If the plumbing call is missed or the details are thin, the plumber can arrive underprepared or the office has to call back.
Sophiie gives plumbing teams a consistent intake process and keeps the summary connected to the job record.
The job record should survive the first visit
Parts may need ordering, photos may need saving, and a return visit may need scheduling. Sophiie's Job Manager keeps those notes, reminders, attachments, status updates, and customer history together.
That helps when the work moves from emergency response to repair completion and plumbing invoicing.
Invoicing is part of job management
After the visit, Sophiie can help create a branded invoice for labour, callout, parts, and fittings. Xero sync and payment status reduce the chance that completed jobs sit unpaid.
The result is a plumbing workflow that starts with the call and ends with a clearer invoice trail.
Services & features
Related Sophiie services for Plumbers
6 services
Smart Scheduling for Plumbers
Sophiie checks calendars, applies booking rules, assigns the right plumber, and manages plumbing appointments, reschedules, and reminders.
Learn more about Smart Scheduling for PlumbersAI Invoicing for Plumbers
Create branded plumbing invoices, add GST and line items, sync to Xero, track payment status, and send overdue reminders with Sophiie.
Learn more about AI Invoicing for PlumbersAI Quoting for Plumbers
Create branded plumbing quotes from your service list, captured scope, pricing, GST, and terms, then follow up and convert accepted work.
Learn more about AI Quoting for PlumbersCustomer CRM for Plumbers
Keep plumbing customers, job history, notes, calls, emails, texts, reminders, and upcoming work in one searchable Sophiie CRM profile.
Learn more about Customer CRM for PlumbersAsset Tracking Software for Plumbers
Sophiie helps plumbers keep equipment needs, jetter or camera notes, assigned work, photos, reminders, and customer history attached to jobs while specialist tracking tools stay separate.
Learn more about Asset Tracking Software for PlumbersAI Email Responder for Plumbers
Sophiie helps plumbers manage email enquiries, draft replies from approved knowledge, ask for missing details, and keep threads organised.
Learn more about AI Email Responder for Plumbers
Other businesses we serve
Electricians
Calls, quotes and scheduling on autopilot.
HVAC
Service calls and installs booked for you.
Landscapers
Quotes and site visits locked in fast.
Carpenters
Inquiries and jobs booked while you build.
Cleaners
Recurring and one-off bookings, all handled.
Fire services
Compliance visits and callouts, booked for you.
Flooring
Quotes and installs booked while you lay.
Painters
Quotes and bookings sorted while you paint.
Handymen
Every small job captured and scheduled.
Plasterers
Inquiries answered while you're on the trowel.
Pool care
Regular services and callouts, scheduled.
Fencing
Site visits and quotes locked in fast.
Concreters
Pour dates and quotes, no phone tag.
Roofers
Urgent leak calls answered around the clock.
Bricklayers
Quotes and schedules handled between lays.
Arborists
Tree work quoted and booked while you climb.
Builders
Calls and job admin handled at every stage.
Frequently asked questions
Sophiie can answer 24/7, capture the customer's issue and urgency, and send a useful summary so the team can respond with context.
Yes. Jobs can include status, schedule, assigned team member, address, notes, attachments, and history.
You can record parts notes, reminders, photos, and return-visit details in the job record. Sophiie does not replace supplier ordering or stock control.
Yes. Sophiie supports branded invoices, detailed line items, tax settings, Xero sync, payment status, and automated email reminders.
Keep plumbing jobs moving from call to payment
Use Sophiie to answer calls, capture details, schedule plumbers, track work, store notes, and invoice completed jobs.