Plumbers

Plumber software for calls, jobs, quotes, and invoices

An AI office manager for service calls, jobs, and admin

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A connected plumbing workflow

Sophiie supports the daily admin around plumbing work from first enquiry through payment follow-up.

01

AI phone answering

Sophiie answers plumbing calls, captures job details, handles FAQs, books appointments, and sends call summaries.

Australian plumber repairing a sink pipe with a wrench while taking a phone call
02

Customer CRM

Keep customer details, property notes, job history, calls, texts, emails, reminders, and invoices on one record.

Australian tradesperson sitting in a ute taking a phone call
03

Scheduling and dispatch

Book jobs into the calendar, assign plumbers, reschedule changes, and send customers reminders.

Australian tradesperson crouching by a glass door using a phone on speaker
04

Jobs Manager

Track job details, status, scheduled time, assigned team members, notes, photos, attachments, and history.

Australian tradesperson with a tool belt standing in a doorway taking a phone call
05

Quotes and invoices

Create professional estimates, send invoices, sync with Xero, and follow up overdue payments.

Smiling Australian tradesperson speaking on a phone while fitting a sliding window

How it works

Set up Sophiie once, then let the work flow

  1. Train Sophiie on your plumbing business

    Add services, hours, service areas, booking rules, FAQs, pricing inputs, invoice settings, and preferred tone.

  2. Capture every enquiry

    Use phone, text, email, and chatbot workflows to capture plumbing requests and customer details.

  3. Manage jobs through the day

    Schedule work, assign plumbers, update status, add notes or photos, and keep reminders visible.

  4. Complete the admin trail

    Send estimates, invoices, payment reminders, and follow-ups without re-entering the same details.

Plumber software has to work around field time

Plumbers do not run the business from a desk. Calls arrive while someone is diagnosing a leak, driving to a job, or talking to a customer on site. That is why plumbing software needs to connect the office workflow rather than just store information.

Sophiie answers calls, captures details, books appointments, keeps customer records, schedules work, tracks jobs, supports estimates, and handles invoicing. It is an AI office manager for the admin that surrounds plumbing work.

Every job starts with better context

A plumbing request needs an address, issue type, access notes, customer expectations, and often previous history. Sophiie's CRM and Jobs Manager keep that information together so the technician and office are not working from fragments.

As the job moves forward, status updates, photos, notes, assigned team members, schedules, quotes, and invoices stay part of the same trail.

Reduce the end-of-day admin stack

The practical value is less rework. A call can become a booking. A booking can become a job. A completed job can become an invoice. A quote can become scheduled work. Customer communication stays attached instead of being scattered through phones and inboxes.

For small plumbing businesses, that means fewer missed opportunities and a more professional customer experience without hiring another office person.

Services & features

All Sophiie services for Plumbers

Other businesses we serve

Frequently asked questions

Sophiie can answer calls, capture enquiries, book appointments, manage customers, track jobs, support scheduling, create quotes, send invoices, and automate reminders.

Give your plumbing office an AI backbone

Use Sophiie to answer calls, book jobs, organise customers, track work, send estimates, invoice faster, and follow up automatically.

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