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A live demo call from Sophiie. Two minutes, no sales pitch.
Plumbers
An AI office manager for service calls, jobs, and admin
Learn more about Sophiie's AI office manager.

A live demo call from Sophiie. Two minutes, no sales pitch.
Sophiie supports the daily admin around plumbing work from first enquiry through payment follow-up.
Sophiie answers plumbing calls, captures job details, handles FAQs, books appointments, and sends call summaries.

Keep customer details, property notes, job history, calls, texts, emails, reminders, and invoices on one record.

Book jobs into the calendar, assign plumbers, reschedule changes, and send customers reminders.

Track job details, status, scheduled time, assigned team members, notes, photos, attachments, and history.

Create professional estimates, send invoices, sync with Xero, and follow up overdue payments.

How it works
Add services, hours, service areas, booking rules, FAQs, pricing inputs, invoice settings, and preferred tone.
Use phone, text, email, and chatbot workflows to capture plumbing requests and customer details.
Schedule work, assign plumbers, update status, add notes or photos, and keep reminders visible.
Send estimates, invoices, payment reminders, and follow-ups without re-entering the same details.
Plumbers do not run the business from a desk. Calls arrive while someone is diagnosing a leak, driving to a job, or talking to a customer on site. That is why plumbing software needs to connect the office workflow rather than just store information.
Sophiie answers calls, captures details, books appointments, keeps customer records, schedules work, tracks jobs, supports estimates, and handles invoicing. It is an AI office manager for the admin that surrounds plumbing work.
A plumbing request needs an address, issue type, access notes, customer expectations, and often previous history. Sophiie's CRM and Jobs Manager keep that information together so the technician and office are not working from fragments.
As the job moves forward, status updates, photos, notes, assigned team members, schedules, quotes, and invoices stay part of the same trail.
The practical value is less rework. A call can become a booking. A booking can become a job. A completed job can become an invoice. A quote can become scheduled work. Customer communication stays attached instead of being scattered through phones and inboxes.
For small plumbing businesses, that means fewer missed opportunities and a more professional customer experience without hiring another office person.
Services & features
6 services
Keep plumbing customers, job history, notes, calls, emails, texts, reminders, and upcoming work in one searchable Sophiie CRM profile.
Learn more about Customer CRM for PlumbersCreate branded plumbing invoices, add GST and line items, sync to Xero, track payment status, and send overdue reminders with Sophiie.
Learn more about AI Invoicing for PlumbersTrack plumbing jobs, status, schedules, staff assignments, notes, photos, reminders, and customer updates in Sophiie.
Learn more about Jobs Manager for PlumbersSophiie checks calendars, applies booking rules, assigns the right plumber, and manages plumbing appointments, reschedules, and reminders.
Learn more about Smart Scheduling for PlumbersCreate branded plumbing quotes from your service list, captured scope, pricing, GST, and terms, then follow up and convert accepted work.
Learn more about AI Quoting for PlumbersSophiie helps plumbers keep equipment needs, jetter or camera notes, assigned work, photos, reminders, and customer history attached to jobs while specialist tracking tools stay separate.
Learn more about Asset Tracking Software for PlumbersWhichever trade you're in, learn more about Sophiie's AI for trade businesses.
Sophiie can answer calls, capture enquiries, book appointments, manage customers, track jobs, support scheduling, create quotes, send invoices, and automate reminders.
Yes. Sophiie is designed for service businesses where owners and staff are often in the field and need help with calls and admin.
Yes. Sophiie's CRM, Jobs Manager, scheduling, quoting, and invoicing workflows can support different plumbing customer types and job structures.
No. Sophiie handles office management tasks. Your licensed plumbers still make technical decisions and perform the work.
Use Sophiie to answer calls, book jobs, organise customers, track work, send estimates, invoice faster, and follow up automatically.