Landscapers

Customer CRM for landscapers

Sophiie keeps gate codes, plant preferences, irrigation notes, recurring schedules, pet access, and strata contacts with the customer record so your team can respond with context instead of searching texts, emails, and memory.

Learn more about Sophiie's job management software.

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Customer CRM built for landscaping work

Landscapers rely on repeat context: who approved the work, what happened last time, and what the customer expects next. Sophiie keeps that history searchable.

01

One profile for customer and site history

Keep contact details, addresses, previous jobs, upcoming bookings, and gate codes, plant preferences, irrigation notes, recurring schedules, pet access, and strata contacts in one searchable place.

Australian landscaper in a cap leaning on a ute tray taking a phone call on site
02

Call, email, or text without losing the thread

Your landscaping team can contact customers from Sophiie and keep interactions attached to the same customer timeline.

Australian landscaper sitting on a ute tray speaking into a phone outside a brick house
03

Notes that survive handover

Record the details a landscaper needs later: block size, access, green waste, water points, site photos, whether work is one-off or recurring, customer preferences, and decisions already made.

Australian tradesperson crouching in a doorway on site using a smartphone
04

Reminders for repeat work and open loops

Set follow-ups for quotes, service checks, warranty calls, maintenance visits, or anything promised during the last landscaping conversation.

Australian tradesperson taking a phone call while crouched beside a glass door on site
05

Shared context for the whole team

When someone else picks up the next call, they can see the same landscaping history instead of asking who spoke to the customer last.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house

How it works

Set up Sophiie once, then let the work flow

  1. Build customer profiles from real interactions

    Let new enquiries create or update customer records with names, contact details, sites, and gate codes, plant preferences, irrigation notes, recurring schedules, pet access, and strata contacts.

  2. Keep communication attached to the customer profile

    Calls, emails, texts, notes, and landscaping job history stay visible from the customer profile.

  3. Add reminders and site notes

    Record access instructions, preferences, warranty notes, quote follow-ups, and recurring service reminders for landscaping work.

  4. Respond with shared customer context

    When the customer contacts you again, the team can see what happened last time before replying for landscaping work.

Landscaping clients come with site details that change by season

A garden maintenance customer is not just a name and phone number. The team may need gate codes, pet access, irrigation zones, green waste instructions, plant preferences, strata contacts, and notes about what changes after rain or during a hot week.

Sophiie attaches that context to the client profile with call, email, and text history, previous jobs, upcoming bookings, notes, and reminders. If a customer asks to move a mow, add mulch, or check irrigation, the next person can see the recurring schedule and past instructions before responding.

Keep recurring work personal

Set reminders for quote follow-up, seasonal planting, pruning windows, irrigation checks, and aftercare. The CRM helps landscaping teams keep long-running relationships organised without relying on one crew member's memory.

Services & features

Related Sophiie services for Landscapers

6 services

See all 28 services for Landscapers →

Other businesses we serve

Frequently asked questions

Customer profiles can include contact details, addresses, previous jobs, upcoming jobs, notes, communication history, and reminders; they can also include gate codes, plant preferences, irrigation notes, recurring schedules, pet access, and strata contacts.

Yes. Sophiie supports landscaping customer contact from the dashboard so communication stays attached to the record.

Yes. Use reminders for landscaping quotes, callbacks, maintenance checks, warranty notes, and other commitments.

Yes. Landscaping customer profiles can show job history and upcoming work so the next conversation starts with context.

No. The CRM keeps relationship, communication, notes, and job context organised. Accounting and invoicing workflows can sit alongside it.

Keep every landscaping customer conversation in reach

Centralise customer history, site notes, reminders, calls, emails and texts for landscaping jobs before the next callback lands.

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