Speak to Sophiie
A live demo call from Sophiie. Two minutes, no sales pitch.
Cleaners
Marketing CRM for cleaning services
For cleaners who win work through fast replies and remembered details.
Learn more about Sophiie's job management software.
CRM workflows for cleaning enquiries
Sophiie helps cleaning teams organise the communication that turns one-off enquiries into booked and repeat cleans.
01
Lead capture from every channel
Calls, texts, email, chatbot conversations, and webform submissions can create customer records without manual copy-paste.
02
Property and access notes
Store bedrooms, bathrooms, access instructions, pets, preferred products, parking notes, and recurring schedule details in the CRM.
03
Online booking support
Sophiie can collect the clean type, preferred time, property details, and contact information before confirming or queuing a booking.
04
Reminder and follow-up tasks
Set reminders for quote follow-up, recurring clean check-ins, missed calls, and customer callbacks so repeat work is not forgotten.
05
Conversation history
Your team can see calls, texts, emails, notes, bookings, and prior service context from the customer profile.
How it works
Set up Sophiie once, then let the work flow
Train cleaning packages and rules
Add one-off, recurring, end-of-lease, deep clean, and commercial service details along with required intake questions.
Capture leads into profiles
Sophiie records the customer's property, service request, timing, and contact details in one timeline.
Book or queue the clean
Ready enquiries can move toward scheduling, while uncertain jobs can be flagged for human quote review.
Use reminders to grow repeat work
Follow up abandoned quotes, recurring customers, review requests, and rebooking opportunities from the CRM.
Cleaning businesses grow on details
A cleaning lead is not just a name and number. The team needs to know whether the property is vacant, whether pets are inside, how many bathrooms there are, whether parking is available, and whether the customer wants a one-off or recurring service.
Sophiie turns those conversations into customer profiles. The information from calls, emails, texts, chatbot conversations, and forms can land in one timeline instead of being scattered across inboxes.
The CRM becomes a marketing tool when follow-up happens
Cleaning marketing often fails because quotes are not chased, recurring customers are not checked in with, and missed calls never become callbacks. Sophiie supports the practical follow-up: reminders, texts, email replies, booking confirmations, and customer notes.
A customer who booked an end-of-lease clean can be followed up for carpet cleaning. A recurring house clean can get a reminder. A commercial enquiry can be queued for review with the original call summary attached.
Less admin between the office and the crew
The customer profile helps the team arrive prepared. Access notes, preferred products, pet warnings, scope details, and previous conversations stay visible. That is what makes the CRM useful for marketing: customers feel remembered, and repeat work is easier to win.
Services & features
Related Sophiie services for Cleaners
6 services
AI Invoice Generator for Cleaning Services
AI Invoice Generator for Cleaning Services from Sophiie helps cleaning services create branded invoices with detailed line items, Xero sync, payment status, and reminders.
Learn more about AI Invoice Generator for Cleaning ServicesJob Management Software for Cleaning Services
Sophiie helps cleaning businesses capture bookings, organise job notes, assign teams, and track recurring or one-off work.
Learn more about Job Management Software for Cleaning ServicesSmart Scheduling for Cleaning Services
Sophiie helps cleaning services manage property type, room count, recurring frequency, keys or gate codes, scheduled work, notes, reminders, and customer follow-up.
Learn more about Smart Scheduling for Cleaning ServicesAI Quoting for Cleaning Services
Sophiie helps cleaning services teams capture property details and cleaning frequency, build quotes from their service list, send follow-ups, and turn.
Learn more about AI Quoting for Cleaning ServicesAI Email Responder for Cleaning Services
Sophiie helps cleaning teams manage email enquiries with trained drafts, thread context, attachments, and follow-up notes for cleaning work.
Learn more about AI Email Responder for Cleaning ServicesAI Chatbot for Cleaning Services
Sophiie helps cleaning companies with website chat: collecting property type, rooms, frequency, pets, parking, access and special instructions, answering approved FAQs, booking suitable work and keeping customer history organised.
Learn more about AI Chatbot for Cleaning Services
Other businesses we serve
Electricians
Calls, quotes and scheduling on autopilot.
Plumbers
Emergency and routine calls, handled 24/7.
HVAC
Service calls and installs booked for you.
Landscapers
Quotes and site visits locked in fast.
Carpenters
Inquiries and jobs booked while you build.
Fire services
Compliance visits and callouts, booked for you.
Flooring
Quotes and installs booked while you lay.
Painters
Quotes and bookings sorted while you paint.
Handymen
Every small job captured and scheduled.
Plasterers
Inquiries answered while you're on the trowel.
Pool care
Regular services and callouts, scheduled.
Fencing
Site visits and quotes locked in fast.
Concreters
Pour dates and quotes, no phone tag.
Roofers
Urgent leak calls answered around the clock.
Bricklayers
Quotes and schedules handled between lays.
Arborists
Tree work quoted and booked while you climb.
Builders
Calls and job admin handled at every stage.
Frequently asked questions
Yes. Customer profiles can store recurring schedules, notes, reminders, and communication history so repeat work is easier to manage.
Yes. You can train Sophiie to ask about property size, rooms, access, pets, parking, clean type, and preferred time windows.
Sophiie can help with customer email replies and follow-up workflows, but it is not a bulk advertising platform.
Sophiie includes CRM-style customer profiles and timelines for calls, emails, texts, chats, bookings, notes, and reminders.
Organise cleaning leads before they disappear
Let Sophiie capture cleaning enquiries, store the right property details, and keep follow-up moving.