AI office manager

Pest control software for calls, jobs, and follow-ups

Answer calls, book jobs, and keep treatment admin together

Pest Control Software for Calls, Jobs, and Follow-Ups

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What Sophiie handles for pest control

Sophiie brings the main office workflows into one system so your team can focus on treatments instead of chasing admin.

01

AI phone answering for new enquiries

Sophiie answers calls, asks useful questions, captures customer details, handles FAQs, and sends real-time summaries to your team.

Australian tradesperson crouching in a doorway on site using a smartphone
02

CRM history for every property

Calls, texts, emails, notes, jobs, and upcoming bookings stay tied to the customer record for better repeat service.

Australian tradesperson taking a phone call while crouched beside a glass door on site
03

Scheduling for inspections and treatments

Book pest jobs into team calendars, reschedule when access changes, and send customers reminders.

Australian tradesperson in a hi-vis shirt on a phone call outside a brick house
04

Job management with photos and status

Track assigned technicians, job details, photos, attachments, scheduled dates, and progress from enquiry to completed work.

Australian tradesperson standing in a doorway reading a message on a phone
05

Quoting and invoicing workflows

Create quotes from trained services, send invoices after completion, sync with Xero, and follow up unpaid bills.

Australian tradesperson leaning against a ute answering a phone call on site

How it works

Set up Sophiie once, then let the work flow

  1. Train Sophiie on your pest business

    Add your services, FAQs, hours, service areas, pricing inputs, tone, and call handling rules.

  2. Let Sophiie capture demand

    Use phone, text, email, and web chat workflows to capture enquiries and keep details on the customer record.

  3. Manage the service visit

    Schedule the job, assign a technician, add notes and photos, update status, and keep reminders visible.

  4. Finish with clear admin

    Send quotes, invoices, payment reminders, and follow-up messages without rebuilding the customer details.

Pest control software should reduce hand-offs

A pest control business can have strong technicians and still lose revenue through weak office flow. Missed calls, delayed quotes, vague appointment notes, and late invoices all create friction. Sophiie addresses that admin layer rather than pretending to be a pest treatment tool.

It answers enquiries, collects useful details, keeps customer records, supports scheduling, tracks jobs, and helps with quotes and invoices. The same customer information can move through each stage instead of being copied from a notebook into a calendar and then into an invoice.

Useful across one-off and recurring work

For a one-off spider treatment, Sophiie can capture the call, book the job, keep notes visible, and support invoicing. For recurring commercial work, it can help maintain customer history, scheduled services, reminders, and follow-up communication. For a termite enquiry, it can help structure the intake and proposal workflow while your qualified technician handles the specialist assessment.

That flexibility is why Sophiie fits pest control teams that do a mix of residential, strata, and commercial work.

Keep the field and office looking at the same story

The Jobs Manager gives technicians and office staff a shared record with status, scheduled times, assignments, notes, photos, and history. The CRM keeps calls, texts, emails, and jobs attached to the customer. Invoicing and quoting keep money-related steps from living in a separate trail.

The outcome is not more software for its own sake. It is a simpler way to keep pest control work moving while the team is out treating properties.

Frequently asked questions

Sophiie is broader than answering calls. It includes AI phone answering, messaging, CRM, job management, scheduling, quoting, invoicing, reminders, and customer communication workflows.

Put pest control admin on one track

Use Sophiie to answer calls, organise jobs, schedule technicians, manage customers, send quotes, and invoice completed work.