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AI office manager
Retail flooring software
Sophiie organises flooring enquiries, measure bookings, quotes, customer records, and invoice handoff for busy.
A workflow layer for busy flooring retailers
Sophiie connects enquiries, customer records, quotes, measure bookings, scheduling, and invoice handoff without replacing your product expertise.
01
Enquiries captured after hours
Sophiie answers calls, website chats, emails, and SMS enquiries about product enquiries, measure bookings, sample follow-ups, installation quotes, and invoice handover, then stores the details for showroom staff.
02
Customer and product records
Customer profiles can include room notes, product interests, sample requests, measure appointments, quotes, and follow-ups in one searchable timeline.
03
Measure and install scheduling
Sophiie helps book measure appointments and installation windows while keeping measure appointments, product availability, installer capacity, and customer move-in dates visible to the team.
04
Quotes and estimate follow-up
Quotes can be sent by email or SMS, then followed up so staff know who is ready to decide and who needs a sample, measure, or revision.
05
Invoice handoff and visibility
Accepted work can move toward invoicing, including line items, payment terms, and Xero sync where invoicing is configured.
How it works
Set up Sophiie once, then let the work flow
Set up your showroom knowledge
Add service areas, product families, install services, measure rules, and the questions staff ask about product choices, measurements, samples, and install timing.
Capture every channel
Sophiie records phone, chat, email, and SMS enquiries so online and showroom leads land in the same operating rhythm.
Move customers to the next action
Book a measure, prepare a quote, send a sample follow-up, or schedule installation from the same customer context.
Keep the record through completion
Quotes, job notes, reminders, and invoice status can stay attached to the customer so repeat work is easier.
Flooring retail is a chain of small handoffs
A flooring customer may start with a website question, walk into the showroom, borrow samples, book a measure, revise a product choice, and then ask about installation dates. Sophiie helps keep those steps connected so staff are not reconstructing the story every time the customer calls.
For a flooring showroom, the useful details include room sizes, product ranges, samples, subfloor notes, stairs, installation timing, and customer budget. Sophiie can capture those details across calls, chat, text, and email, then keep them tied to the customer record.
One workflow across leads, measures, quotes, and installs
Sophiie supports the admin around the sale: answering enquiries, booking measure appointments, helping with quote follow-up, keeping notes in the CRM, and carrying accepted work toward scheduling and invoicing. Your team still owns product advice, final measurements, and installation decisions.
That distinction matters. Sophiie is not trying to be a flooring expert in place of your staff; it is reducing the manual work that stops staff from responding quickly and remembering the context.
A cleaner customer experience
Customers get quicker responses and clearer next steps. Staff get a shared timeline of what was asked, what was quoted, what was booked, and what still needs follow-up.
Other businesses we serve
Electricians
Calls, quotes and scheduling on autopilot.
Plumbers
Emergency and routine calls, handled 24/7.
HVAC
Service calls and installs booked for you.
Landscapers
Quotes and site visits locked in fast.
Carpenters
Inquiries and jobs booked while you build.
Cleaners
Recurring and one-off bookings, all handled.
Fire services
Compliance visits and callouts, booked for you.
Flooring
Quotes and installs booked while you lay.
Painters
Quotes and bookings sorted while you paint.
Handymen
Every small job captured and scheduled.
Plasterers
Inquiries answered while you're on the trowel.
Pool care
Regular services and callouts, scheduled.
Fencing
Site visits and quotes locked in fast.
Concreters
Pour dates and quotes, no phone tag.
Roofers
Urgent leak calls answered around the clock.
Bricklayers
Quotes and schedules handled between lays.
Arborists
Tree work quoted and booked while you climb.
Builders
Calls and job admin handled at every stage.
Frequently asked questions
No. Sophiie is an AI office manager and workflow layer. You train it on the services, products, and process details you want it to use for enquiries, quotes, bookings, and follow-up.
Keep your flooring showroom moving after every enquiry
Bring enquiries, measure bookings, quotes, customer records, scheduling, and invoice handoff into a workflow your flooring team can actually keep current.